SonderMind is a VC-backed digital health company redesigning behavioral health through covered and timely access, increased utilization, and data-validated quality outcomes. We are a team of Explorers, Builders, and Change Makers democratizing the complicated world of behavioral healthcare for therapists and clients alike.
How you'll make an impact
SonderMind is hiring a Provider Education Manager to deliver on a provider education strategy that is differentiated in the marketplace, and drives preference for SonderMind. In this role, you will manage the existing education roadmap while leveraging your expertise to improve on it. Scope of work includes identifying and prioritizing education needs, diversifying education formats, integrating platforms for an excellent provider experience, measuring impact and managing a team of education coordinators.
Success looks like

• Within two weeks, understand the provider portal functionality in its entirety. Understand how internal tools (CRM, Admin, Vanilla) affect provider experience. Understand the provider journey through onboarding. Understands how the provider education team works cross functionally.
• Develop SonderMind's education offering to be a true market differentiator, making it easier to recruit providers and to upskill them to provide the highest quality of mental healthcare.
• Gain credibility with the executive team as a trusted partner for driving provider behavior change

What you'll do
A Provider Education Manger will further the SonderMind education offering to be truly differentiated and organizationally defining.
What you'll bring with you
Key Competencies

• Established ability to develop and market effective clinical education
• Ability to think through the lifecycle of an education effort to maximize impact, including communications and content marketing
• Passion for leading and developing a team
• Ability to demonstrate clinical and business outcomes from training
• Utilized training in content marketing and lead generation
• Developed training in many formats- SCORM, live webinars, handouts, peer coaching, etc
• Familiarity with using quizzes and assessments to ID learning gaps and suggest new training
• Created behavior change strategies in response to specific business needs
• Familiarity with communications plans to drive participation in education
• Collect feedback and use to inform and improve programming

Required Experience

• 5+ years of related work experience
• 2+ years of people management experience
• Managed an education program that teaches clinicians
• Designed optional training and encouraged participation
• Experience with gamification
• Managed a team of content creators
• Managed a CE program
• Experience with Adult Learners
• Experience with instructional design
• Experience in the Healthcare industry

Preferred Experience

• Aptitude with Salesforce and Google Suite
• Familiarity with Docebo or similar LMS

What we value

• Transparency: We say what we mean and mean what we say
• Bucketworthiness: We can be relied upon to not let our bucket leak
• Ownership: We take initiative to act before being asked
• Courage: We move fast, take calculated risks and (sometimes) fail
• Empathy: We treat others with respect and assume their best intentions
• Passion: We loosely hold strong opinions, debate and then commit forcefully

Our Benefits
The anticipated salary range for this role is $85,000 - $100,000 This role is eligible to participate in our equity incentive and variable bonus plan. Actual compensation is based commensurate with qualifications and experience.
This role can sit in the following locations: Denver, CO; RDU (Raleigh-Durham), NC; Nashville, TN; Boston, MA; Pittsburgh, PA; Chicago, IL; Austin, TX; Seattle, WA; Madison, WI
As a leader in redesigning behavioral health, we are walking the walk with our employee benefits. We want the experience of working at SonderMind to accelerate people's careers and enrich their lives, so we focus on meeting SonderMinders wherever they are and supporting them in all facets of their life and work.
Our benefits include:

• A commitment to fostering flexible hybrid work
• A flexible PTO policy with a minimum of three weeks off
• Therapy coverage benefits to ensure our employees have access to the care they need
• Competitive Medical, Dental, and Vision coverage with plans to meet every need, including HSA and FSA options
• Eight (8) paid company holidays and a company shut-down during the last week of the year
• Employer-paid disability & AD&D to cover life's unexpected events. Not only that, we also cover the difference in salary for up to eight (8) weeks of short-term disability leave
• Eight weeks of paid Parental Leave (if the parent also qualifies for STD, this benefit is in addition )
• 401K retirement plan with 100% matching on up to 4% of base salary

Mental wellness impacts people of every community. At SonderMind, building and supporting a diverse workforce is foundational to our goal to redesign behavioral healthcare to be more approachable and accessible. SonderMind is a committed equal opportunity employer and provides a workplace that will not tolerate discrimination or harassment on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status.