About FareHarbor

Founded in Hawaii in 2013 and acquired by Booking.com in 2018, FareHarbor creates powerful tools that help tour and activity operators run their business with ease and efficiency. With thousands of clients and 500+ employees worldwide, we have the fastest growing team in the business, and we’re shaping the future of travel, together.

Why FareHarbor?

Founding FareHarbor required unwavering passion. Turning a start-up into the world’s leading and largest reservation software for tours, activities, and attractions required relentless dedication and vision. To date, we’ve helped over 15,000 global businesses operate successfully and are proud to have played a role in enabling business owners to live their dreams.

And since day one, we’ve known that our real success lies in our people—the Ohana.

With each new feature launched and new client onboarded, there is a team of incredible people behind the scenes who are full of dedication, passion, energy, and the will to succeed. We encourage everyone to bring their whole selves to  work—to  believe in their abilities, to freely express their creativity, and to contribute with their own uniqueness by wearing their true colors. We take care of one another and always prioritize health and wellbeing. We give our people the space and trust to learn, to try, to succeed, to collaborate, to think outside of the box, to make mistakes, and even to fail. And then we come together to try again.

From the minute you join, you have a voice. You find your space. You make an impact. We celebrate our victories, shout our successes, and are always eager to tackle new challenges. And we can’t wait to see all that’s to come.

About the Role

FareHarbor is seeking an Operations Specialist to join the Operations team in our Denver office. 

We are looking for someone who can assist with our continued growth in the AMER region, by owning and coordinating office needs as well as day-to-day reporting requirements. This role reports directly to the GM of AMER and involves a mix of administrative tasks, process, data, creativity, and inter-departmental communication. The goal of this person is to make the office more efficient. If you’re highly organized, driven and detail-oriented we want to speak with you!

Responsibilities:

• Support the region’s various functions as directed by the GM
• Assist with ad-hoc administrative projects associated with general operations as well as reporting initiatives related to specific teams. For example:
• Assist as necessary in regional employee onboarding and offboarding process
• Regularly assist in coordination and execution of business-priority projects
• Coordinate employee in-person and virtual events
• Streamline all office processes and organization
• Own administration of all offices - ensuring proper processes exist for all office-logistics such as purchases and inventory management.
• Be the property contact for all facility issues in the region, coordinating with all local office-contacts (Sheraton, landlords, etc.) and ensuring a high level of meeting lease benefits
• Act as key employee point of contact for all office processes, space needs & improvements - improving employee satisfaction. 
• Monitor and manage our office idea boxes to ensure a high level of employee satisfaction and engagement in the future of our spaces
• Sending NDAs and documentation to stakeholders as needed

Requirements:

• 1+ years working in an office setting
• Excellent written and verbal communication
• Customer-service oriented
• Ability to multitask autonomously and prioritize projects
• High organization and high attention to detail
• FareHarbor has remote working flexibility, but role will have many office-based responsibilities so any candidates should be comfortable working in downtown Denver

Bonus if:

• You have high energy
• The words “I can’t” are not in your vocabulary
• You are proficient with Excel
• You have prior operations experience
• Communications background 

Benefits:

• Medical, dental + vision coverage
• 23 days of PTO + paid holidays
• 401k + employer matching
• Paid parental leave
• Opportunity to share your ideas and make a difference in a growing company
• Fast-paced, high-energy, and engaging work environment

Salary Range: $41,000 - $45,000

FareHarbor is committed to creating a diverse environment, and we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. We welcome talent that can offer us new insights and perspectives on challenges that we face, and we take measures to eliminate unconscious bias throughout the interview and hiring process. In tandem, we work to cultivate an inclusive culture in which all of our employees can be their authentic selves.