Director, Strategic Workforce Planning

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Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor's Degree

Travel Percentage :

0%

Job Description

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

With ownership to establish a new Enterprise-wide strategic workforce planning function, the Strategic Workforce Planning lead will play a critical role across the company.

As the Strategic Workforce Planning lead, you will ensure that current and future skill and capacity needs are defined, and will deliver a comprehensive workforce plan as we execute against our own evolving business strategy to position FIS to:

  • Be the FinTech employer of choice

  • Maintain an inclusive and diverse environment

  • Foster a culture of innovation and growth

What you will be doing

You will be responsible for leading the strategic workforce planning function within FIS and work with our business, finance and people leaders, to ensure that we have a comprehensive workforce plan aligned to our strategic business objectives.

Critical in the first 12 months is to develop and embed a new methodology and approach to strategic workforce planning for the organization as well as working cross functionally to establish and deliver an approach to operational talent forecasting.

Key responsibilities:

  • Identify and assess technology and data needs for effective strategic workforce planning.

  • Drive a new approach where strategic workforce planning is embedded in the business planning cycle and translated into workforce plans that are owned by the business and the people office.

  • Lead and facilitate workforce modeling, profiling and scenario planning sessions to identify their workforce profile, work demand, capability gaps and resourcing challenges to inform future workforce decisions.

  • Build an overarching strategic workforce plan alongside a detailed workforce plan for the organization that underpins the delivery of our business strategy and informs our location strategy, considering the impacts of demand forecasts, affordability, future skills and service provision, etc...

  • Develop the frameworks, planning timescales, criteria and processes in which strategic workforce planning will take place across the organization as part of the business planning cycles.

  • Lead the embedding of workforce planning tools and methodology, ensuring that the knowledge and tools are available to enable business leaders in their workforce planning responsibilities

  • Identify insight from internal and external workforce trends into the workforce planning process.

What you bring:

  • Wealth of experience in developing & implementing workforce planning tools and approaches across a large and complex matrixed environment and within a global financial services or technology organization.

  • Expertise around headcount planning, talent acquisition, analytics, talent and managing complex HR projects.

  • Proven ability to work in an ambiguous, fast-paced and rapidly changing environment, while driving towards clarity and solutions, forward-thinking with the ability to see the complete picture

  • Adopts an open-minded approach, and able to visualize the workforce planning impacts of corporate change plans from a range of different perspectives

  • Proven track record of collaborating with business and functional teams to deliver innovative and sustainable solutions, in particular partnering across HR and Finance.

  • Combines exceptional communication and influencing skills, with the ability to adapt approach for diverse audiences; ability to break down technical messages into understandable terms.

  • Demonstrated results in driving operational impact, bringing to bear a strong mix of strategic and execution skills, and a collaborative style that effectively challenges conventional wisdom, with the ability to make trade-offs.

  • Ability to build great relationships and quickly understand the competing priorities often at play in complex organizations.

  • Experience with budgeting, cost projections, establishing KPIs to track progress, excellent analytical and reporting skills.

  • Self-starter with the confidence and enthusiasm to make a real impact within our team, driving those around you to achieve the same shared objectives and a champion of collaborative working.

  • Enjoys continuous improvement, encouraging news way of working and recognizing the benefits of promoting a change culture.

What we offer you

  • Attractive benefits including private medical cover, dental cover, and travel insurance

  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

  • The chance to work on some of the most challenging, relevant issues in financial services & technology

  • Time to support charities and give back in your community

  • A work environment built on collaboration, flexibility and respect

.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here


For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • jQueryLibraries
    • ASP.NETFrameworks
    • HadoopFrameworks
    • SpringFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • OracleDatabases

Location

Our Denver office is located in the Tech Center at Belleview & I-25, and our pictureqsue Durango office is nestled alongside the Animas River.

An Insider's view of FIS

What's something quirky about your company?

We love to dance at company parties and picnics.

We love to give "High 5s" and shout-outs for people that go above and beyond and "rock!"

Wendy Graham

Training and Careeer Development

What projects are you most excited about?

I'm excited to launch our 2019 Rewards of Better Business Banker referral campaign. We'll combine the successes of our 2018 campaign with new incentives for 2019, to grow the volume of qualified referral submissions from banks. Our goal is a culture of support for account executives and bankers with easy access to tools and impactful conversations.

Diana Quetti

Channel Demand Marketing Analyst, FInancial Solutions

What is your vision for the company?

We’re passionate about being the partner for connected commerce for businesses around the world and we’re creating a company culture where colleagues grow and thrive, while having fun along the way. Our teams collaborate to seamlessly serve our global customers and each colleague plays a critical role as we proudly advance the ways the world pays.

Kelly Beatty

Senior Leader, Strategic Program Management

What are FIS Perks + Benefits

FIS Benefits Overview

Taking care of our colleagues means that our customers, company, and communities are well taken care of, too. That’s why we’re always looking for attractive benefit offerings to support our colleagues and their families. In addition to competitive medical/dental/vision plans, life insurance and disability coverage to take care of basic needs, there’s also opportunities to participate in a stock purchase plan, have 401(k) deferrals matched, receive HSA seed money, earn wellness incentives, and even have your charitable contributions matched – just to name a few.

Culture
Volunteer in local community
We love to make a difference in the community! Some favorite local causes include Brent's Place, The Ronald McDonald House, The United Way, The Food Bank of the Rockies and Habitat for Humanity.
Partners with Nonprofits
Some favorite local causes include Brent's Place, The Ronald McDonald House, The United Way, The Food Bank of the Rockies and Habitat for Humanity.
Friends outside of work
Eat lunch together
Intracompany committees
African American Network, Women's Network, Young Professionals Group, LGBTQ Organization (GLOW), WorldpayGives, Worldpay Social Committee, and the list goes on!
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Worldpay's Healthcare Flexible Spending Account (FSA) allows you to set aside pre-tax dollars to pay for medical, dental, prescription or vision care expenses for you and your dependents
Disability Insurance
Dental Benefits
Enrollment in the Worldpay dental plan provides access to two networks. You can select any dentist, but staying in the networks will cost you less.
Vision Benefits
Enrollment in the Worldpay vision plan provides access to two networks. With each, you receive discounts on eye exams, frames, lenses, contacts and vision correction surgery.
Health Insurance Benefits
Worldpay offers four medical plans - one PPO plan and three Consumer (HSA-eligible) plans. All plans offer preventive care covered at 100%.
Life Insurance
In addition to the basic life insurance provided to you by Worldpay, you can also opt for supplemental life insurance which offers another layer of protection to help meet your family's needs.
Wellness Programs
Wellness365 is a fun and rewarding way to make small changes toward better health every day. Set your interests to get personalized daily tips on nutrition, exercise, stress, sleep and much more.
Onsite Gym
Can't make it to your favorite fitness class or need to de-stress before facing the world? We have a large, well-equipped gym onsite that will help you keep you with your fitness goals!
Retirement & Stock Options Benefits
401(K)
Colleagues are eligible to participate in the Worldpay 401(k) plan immediately upon hire. Choose from traditional pre-tax 401(k), or pre-tax or Roth catch-up contributions or a combination of both.
401(K) Matching
Worldpay matches 100% of the first 5% of deferrals on a per paycheck basis. And the best part - the match is immediately 100% vested!
Company Equity
Employee Stock Purchase Plan
We offer eligible colleagues the opportunity to purchase shares of Worldpay stock at a 15% discount off the market closing stock price on the day of purchase.
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
FMLA-eligible colleagues are eligible for up to 120 hours of paid time off to recover from childbirth and to care for and bond with their newborn or newly adopted child.
Family Medical Leave
The Family and Medical Leave Act provides up to 12 weeks of job-protected leave for your own medical condition, or for the care of a spouse, child or parent who has a serious medical condition.
Adoption Assistance
An adoption reimbursement benefit is offered to full-time colleagues who have been employed for at least one year. This one-time, per person benefit helps to cover various adoption-related expenses.
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Our generous PTO plan allows colleagues to enjoy time away from work and promotes a healthy life balance. PTO can also be used for illness days and unexpected emergencies.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Game Room
Happy Hours
Parking
Professional Development Benefits
Tuition Reimbursement
Worldpay encourages all colleagues to pursue continuing education or to work toward a degree in their field.
Diversity Program
Lunch and learns
Promote from within
Continuing Education stipend
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