About FareHarbor

At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more!) to operate and grow.

With over 20,000 clients across 90+ countries—we’re the largest in our industry and shaping the future of travel, together.

Our team is an ‘Ohana of 700+ people around the world. We’re passionate about pioneering an industry, embracing challenges with open arms, and delivering value to the experiences industry.

FareHarbor Core Values:

• Think Client First
• We Are One ‘Ohana
• Be Curious and Learn
• Own It
• Act With Integrity
• Embrace the Challenge

Why FareHarbor?

Founding FareHarbor required unwavering passion. Turning a start-up into the world’s leading and largest reservation software for tours, activities, and attractions required relentless dedication and vision. To date, we’ve helped over 20,000 global businesses operate successfully and are proud to have played a role in enabling business owners to live their dreams.

And since day one, we’ve known that our real success lies in our people—the Ohana.

With each new feature launched and new client onboarded, there is a team of incredible people behind the scenes who are full of dedication, passion, energy, and the will to succeed. We encourage everyone to bring their whole selves to  work—to  believe in their abilities, to freely express their creativity, and to contribute with their own uniqueness by wearing their true colors. We take care of one another and always prioritize health and wellbeing. We give our people the space and trust to learn, to try, to succeed, to collaborate, to think outside of the box, to make mistakes, and even to fail. And then we come together to try again.

From the minute you join, you have a voice. You find your space. You make an impact. We celebrate our victories, shout our successes, and are always eager to tackle new challenges. And we can’t wait to see all that’s to come.

About the Role

FareHarbor is looking for a talented and experienced Corporate Event Manager to lead up our industry-leading user conference, FareHarbor Spark and to support other events as needed. Spark, and our in person Meet Ups, provide critical touchpoints with both our current and prospective client bases and serve as a place where we provide them with tools to grow their business and demonstrate our commitment to our on-going partnership with them.

The ideal candidate will have demonstrated professional experience planning and executing best-in-class experiences for client and acquisition focused events — this is not a social or fundraising focused role. They will be impeccably organized, demonstrate excellent communication, negotiation, and listening skills, and enjoy working in a fast-paced, collaborative team environment.

As part of the Client Engagement team, you will work closely with Marketing, Brand, and members of the Customer Experience Organization to gain a deep understanding of our clients and the FareHarbor value proposition so that you may plan, produce, and implement best-in-class  events for our global customer base. You will work closely with both internal and external content producers to move our event planning and production capabilities forward with high standards and tight adherence to deadlines.

What you’ll do here:

• Manage end-to-end event planning, including strategy and goal definition, budget, content creation, promotion, logistics, staffing and execution.
• Develop and maintain full-scale, detailed project plans to be used in tracking key project milestones and deliverables.
• Own communications with event stakeholders such as presenters and hosts, clients, outside speakers, and other event co-organizers.
• Oversee content ideation, development, and delivery that meets specific event objectives (internal and external contributors).
• Report on the success of your events, including full post mortem reports on key metrics such as registrants, attendees, engagement, marketing success and more.
• Stay on top of event and industry trends and bring key learnings and recommendations back to the Client Engagement and Marketing team.
• Possess a strong sense of ownership of and pride in your performance and your impact on the team’s and company’s overall success.
• Contribute to other client engagement projects, as assigned, including regional event support across the globe.

Requirements:

• Minimum 3 years of professional experience planning and executing both in-person and virtual events for a corporate client base
• Strong project management skills; Experience with a project management software a plus
• Demonstrated experience crafting event strategy, hitting goals and managing six-figure corporate events budgets
• Impeccably organized and not afraid to manage multiple schedules, deadlines and priorities simultaneously 
• Creative, resourceful, high energy individual who is comfortable speaking in front of an audience and managing vendor relationships
• Flexible, motivated team player who takes pride in their work and is excited about the activities and tourism industry.

Bonus Points: 

• Experience working in the tourism and travel industry
• Marketing copywriting or agency experience
• Project Management Professional (PMP) certified
• Graphic design experience

Benefits 

• Medical, dental + vision coverage
• 23 days of PTO + 12 paid holidays
• Global leave benefit 
  • 22 weeks paid parental leave 
  • 2 weeks paid grandparent leave 
  • Extended care and bereavement leave
  • Life insurance policy
• 401k + employer matching
• Social hours & events and team-building 
• Educational Opportunities
• Wellness benefits (Headspace subscription & wellness webinars)   
• Work-from-home assistance
• Hybrid friendly
• Paid volunteer hours

Salary Range: $58,046-$72,557, plus 10% bonus potential 

Please note you must be authorized to work in the United States for this position.

FareHarbor is committed to creating a diverse environment, and we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. We welcome talent that can offer us new insights and perspectives on challenges that we face, and we take measures to eliminate unconscious bias throughout the interview and hiring process. In tandem, we work to cultivate an inclusive culture in which all of our employees can be their authentic selves.

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