Client Principal, Automotive at IHS Markit Digital

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Who we are...
Actionable insights to make better decisions that drive better results
Automotive solutions from IHS Markit leverage technology and data science to provide unique insights, forecasts and advisory services spanning every major market and the entire automotive value chain.
With a legacy dating back to the 1920s when R. L. Polk published the first vehicle registration reports, our solutions are used by nearly every OEM, more than 95% of tier one suppliers, media agencies, governments, insurance companies, and financial stakeholders to provide actionable insights that enable better decisions and better results.
Automakers, suppliers and dealers rely on our 800+ auto experts spanning the globe to understand and take action on global and local opportunities, risk, regulation and the disruptive impact of technology and big data. IHS Markit delivers un-paralleled, data-driven solutions and services spanning the entire value chain, from concept design to sales, marketing and the aftermarket.
Position Summary
As the senior level advisor and tip of the spear to our OEM and NSC partners, focused on sales and marketing success, this role will lead our efforts to provide differentiated value and strategic insights to senior level clients. This includes maintaining an ongoing dialogue with key client contacts, identifying specific and meaningful market trends and answering business critical questions using a wide variety of IHS Markit business solutions. Responsible for being the strategic liaison between client and Company with a focus on market reporting capabilities. Proactively interfaces directly with client teams, supporting special projects, ad hoc requests and proactive analysis derived from a wide variety of IHSM solutions with a focus on Catalyst for Insight and Loyalty. Provides VOC back into the organization to ensure retention, growth and new product enhancements and introductions.
Primary Responsibilities
  • Serves as lead onsite point-person to promote and support Catalyst for Insight, Loyalty and other relevant capabilities while elevating and increasing overall IHSM value with/to assigned client(s).
  • This will be done through analysis, reporting and ad-hoc investigations for specific client objectives as well as proactive analysis and insights.
  • Understand customer questions and needs in order to offer answers/insight using Catalyst for Insight, Loyalty and other available information and capabilities.
  • Present meaningful insights and business implications to various customer teams based on IHSM and client information. Presentations may be in a one-to-one fashion or via formal presentations in front of small or large client groups. Presentation audiences can vary from analyst to C-level executives.
  • Leads analytical/research studies for assigned client by working with other IHSM advisors and others from appropriate account teams, production, development, etc.
  • Communicates customer needs/specifications, output and timing to project teams and internal product and development team resources as needed.
  • Collaborates with a wide variety of internal colleagues from multiple IHSM teams such as Loyalty, Product, Sales, Data Compilation, Production and others.
  • Responsible for ensuring client training, usage and engagement at targeted levels, increasing with measurable value.
  • Conveys Voice of Customer (VOC) feedback to IHSM account team(s) and others such as Product Management as appropriate.
  • Possesses thorough knowledge of company's products and other applications both licensed and non-licensed by the assigned client(s).
  • Has knowledge of market and industry trends and has the ability and creativity to bring additional thought leadership to discussions.
  • Performs other duties as requested by management or in collaboration with client account teams.

Education & Experience
  • Bachelor's degree in Business Analytics, Business Administration, Math, Economics, or Marketing with at least ten years automotive industry analysis experience in a marketing, sales, analytic or consulting role, or equivalent combination of education and expertise.
  • Excellent communication and presentation skills required. Must be able to adapt to different audiences.
  • Must be able to translate and write customer or study design needs into technical requirements and specifications.
  • Requires the ability to analyze opportunities and their impact with excellent assessment/probing skills.
  • Proficient in Microsoft Office, including Word, Excel and PowerPoint.
  • Fundamental knowledge of database design issues and concepts related to queries driven from compiled files and multiple data sources.
  • Office environment-working on client site up to 80% of the time based on specific client and current business environment or regulations/recommendations.

Inclusion and diversity are critical to the success of IHS Markit, and we actively encourage applications from people of all backgrounds. We are committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected category. For more information on the many ways in which we enthusiastically support inclusion and diversity efforts for both candidates and employees, please access our Inclusion & Diversity Statement here.
We are proud to provide reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with IHS Markit and need special assistance or an accommodation to use our website or to apply for a position, please contact or call +1 212 849 0399. Determination on requests for reasonable accommodation are considered on a case-by-case basis. This contact information (email and phone) is intended for application assistance and accommodation requests only. We are unable to accept resumes or provide information about application status through the phone number or email address above. Resumes are only accepted through the online application process, and only qualified candidates will receive consideration and follow-up.
IHS Markit maintains a substance-free workplace; employees may be asked to submit to a drug test (where permitted by law). In addition, as a federal contractor in the United States, the company participates in the E-Verify Program to confirm eligibility to work.
For information please click on the following links:
IHS Markit Business Code of Conduct
Right to Work
EEO is the Law
EEO is the Law Supplement
Pay Transparency
Current Colleagues
If you are currently employed by IHS Markit, please apply internally via the Workday internal careers site.
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Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavascriptLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement

Location

We may consider Upslope Brewing and OZO Coffee our external conference rooms. If food trucks are your jam we have plenty right outside our doors!

An Insider's view of IHS Markit Digital

What’s the vibe like in the office?

Uniqueness and creativity can be seen in all areas here! We have a digital community bulletin board where you can buy, sell, or post just about anything (seriously, anything!), a company sponsored picnic that includes spirited cornhole competitions, and regular group outings like running or cycling, before, during, or after work.

Marj

Executive Director, Sales

How do you collaborate with other teams in the company?

My teammates and I come from a diverse set of backgrounds and combine our unique perspectives to provide innovative solutions to problems. As a result, our products push new boundaries and delight our clients.

Jason

Product Management Director

What are some things you learned at the company?

I’ve learned to appreciate and be intentional. My teammates are always ready to help each other find a better workflow, learn new tools, and support each other emotionally. This culture of support and collaboration inspires me to contribute by creating amazing work for our clients and being creative in connecting with colleagues intentionally.

Juwon

UI Designer

How would you describe the company’s work-life balance?

Our culture promotes hard work while also living a fulfilling life outside of the office. We all love spending time working together on challenging projects, and when the time comes to get away, the support is felt throughout the company. Whether it's an extended vacation or volunteer opportunity to give back to our community!

Corwin

Associate Creative Director, UI Design

What are IHS Markit Digital Perks + Benefits

Culture
Volunteer in local community
We each get 3 days a year to volunteer and will help match you with existing opportinities.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
We have ample opportunities to join committees! We've got guilds, a Pride committee, a crafting club, a book club, a green team, a parenting community and several more.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Restricted share unites (RSU's) may be grated recognizing performance.
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Life happens and we trust our colleagues to get the work they committed to done.
Remote Work Program
COVID-19 has provided us the opportunity to quickly acclimate to working remotely and we are establishing new guidelines as we continue to learn.
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
We all want the opportunity to learn and grow. You and your manager can talk about what makes sense for you and your team.
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

To name a few...pet insurance, ECO pass, loaner bikes and secure bike storage, showers + locker room onsite, food trucks every day and regular visits from Sweet Cow Ice Cream.

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