Business Operations Specialist - Temporary Assignment at Travelers Haven

| Greater Denver Area
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Top five reasons to work in a seasonal position at Travelers Haven:

  1. Flexibility: We’ll work with you to create a schedule that meets your needs, including options like: 4 or 5 day weeks, early mornings, weekends off, etc.
  2. Leadership: A dedicated support team that focuses on your needs.
  3. Benefits: Full time status makes you eligible for healthcare benefits, paid time off and other great perks!
  4. Growth: The opportunity to continuously expand your skills and knowledge through ongoing training and development and the possibility of a permanent position.
  5. Networking: Work closely with employees from other departments and divisions and build relationships that will last a lifetime!

Assignment Dates: April - August (subject to extension based on demand)

Working schedule: Flexible, 30-40 hours week; Fridays required, no weekends

Hourly rate of pay: $20/hr

Key Responsibilities Will Include:

  • Conduct a move-in audit report daily to ensure our clients have successful arrivals.
  • Perform a quality assurance inspection on suites.
  • Assist with cable and internet installs.
  • Assist with the high volume of active units that occurs in the summer. Making sure key clients do not have rent issues.
  • Ensure all billing information is up to date with utility vendor.
  • Building relationships with our vendors to ensure our clients/guests have the best experience.
  • Call utility vendors to setup and disconnect utility services.
  • Provide support for e-mail and phone communications.
  • Other duties as assigned

Required Education and Experience:

  • Professional customer service skills
  • Strong ability to multi-task
  • Problem solving skills
  • Must have a passion for hospitality and travel
  • 6 months of customer service experience
  • Interest in working with a fast paced, growing company within the hospitality industry.

Benefits list:

  • Medical, dental, vision, and supplemental insurance
  • 401k plan
  • Unlimited paid vacation
  • Paid holidays, sick time, and volunteer opportunities
  • Discounted hotel rates
  • Paid parental leave
  • Craft brews and ciders on tap
  • Company-sponsored social events and happy hours
  • Paid gym membership
  • Free organic fruit, snacks, and beverages
  • Relaxed office and dress code
  • Free on-site parking
  • Unmatched views of the Rocky Mountains
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Technology we use

  • Engineering
    • JavascriptLanguages
    • RubyLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases

Location

We have a beautiful view of the Rocky Mountains in the heart of the Cherry Creek/Glendale neighborhood close to many trendy restaurants and bars.

An Insider's view of Travelers Haven

How would you describe the company’s work-life balance?

From the moment I arrived at Travelers Haven I have always felt a strong emphasis from our leadership team on creating an environment and culture that allows for a healthy work-life balance. Through team outings, massage and smoothie days as an employee you understand that there is a concerted effort to show appreciation for the work we do.

Victor

Sr. A/R Specialist

What kinds of technical challenges do you and your team face?

Our engineering team is constantly working through challenges to make processes better for users. We balance adding new features with keeping technologies up to date. For instance, in the last year we added Cypress automated testing to our frontend codebase. We started with testing a new feature that makes our response to customer requests quicker.

Emily

Software Engineer

How has your career grown since starting at the company?

Five years ago, this month I started at Travelers Haven as a Territory Manager and haven’t looked back. I was always very vocal about my desire to continue grow as well as well as my interest & gratification in a leadership role and during my tenure as a territory manager, I was able to become a senior within a year’s time and then shortly after in

Rachel

Associate Director of Relocation

How do your team's ideas influence the company's direction?

Being a part of the client experience team is a unique spot to be in as we hear and see what our guest’s feel. We can take pain points and strengths to develop new ideas and drive change within Travelers Haven. If we see any reoccurring themes, we make sure to share the themes company-wide to create a better guest experience. In the past year, we h

Sara

Senior Manager of Client Services/Dog Mom/Book Lover/Hiker

How do you collaborate with other teams in the company?

I could never be as efficient and effective without our team- through delegation and communication we make sure every facet of the client’s stay is as seamless as possible. Whether it’s coordinating deadlines or brainstorming on issue prevention, we’re always in constant communication.

Lana

Senior Client Account Manager

What are Travelers Haven Perks + Benefits

Travelers Haven Benefits Overview

Unlimited vacation
Paid sick leave
Paid holidays
Medical, dental, vision & supplemental insurance
Wellness Plan
401k plan & match
Unpaid flex time
Life Insurance
On-site gym
Employee Assistance Program
Deeply discounted hotel rates
Regular team-building events and outings
Craft brews and ciders on tap
Arcade games, golf simulator, and more
Collaborative workspaces with adjustable sit-stand desks
Breathtaking views of the Rocky Mountains and Downtown Denver
Company Paid Parking

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Diversity
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Travelers Haven employees can contribute up to $2,750 annually to their Health Care FSA.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
You can participate in our wellness program where you are able to earn points for healthy activities and are able to redeem points for gift cards, wearable tech, and more.
Onsite Gym
Team workouts
Mental Health Benefits
EAP
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Travelers Haven provides employees with a 401(k) matching plan. We match 50% of contributions up to 6% of an employee's annual gross pay.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Parking
Fitness Subsidies
Free 24 Hour Fitness Membership for employee. Discounted membership for family members.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within

Additional Perks + Benefits

Deeply discounted hotel rates. Some of the best parties you've ever been to. Regular team building events and outings. Craft brews and ciders on tap. Ping pong, arcade games, shuffle board and more. Collaborative workspaces with views of the Rockies. Free monthly massages. Paid gym membership. Employer subsidized phone plans.

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