Implementation Specialist
About Apparatix
Apparatix is the premier software solution for Out of Home Advertising Companies. Our software solution drives revenue for the companies by increasing efficiency, decreasing errors, enabling more dynamic selling, and providing access to new revenue sources. Our client centric focus provides a collaborative environment with our users to grow their business and ours with them. We are a family centric company that is experiencing explosive growth. We are a great fit for someone looking to help meet rapidly changing needs and build out systems and processes.
Job Title
Implementation Specialist
Reports To
The Implementation Specialist reports directly to John James, President of Apparatix.
Job Overview
The Implementation Specialist is responsible for the successful system adoption of Apparatix by new users. They will interface with experienced internal personnel and Out-Of-Home clients to gain a thorough understanding of their business practices and define the scope of the Onboarding project. The Implementation Specialist will also work closely with the Knowledge Resource Manager to allocate resources pertaining to system configuration and training sessions. Additionally, they will plan, track and coordinate projects related to feature adoption and inventory acquisitions by existing clients.
Responsibilities & Duties
Interface and communicate with clients through email, video conferencing and Slack
Plan the scope of an onboarding project according to a client’s business needs
Maintain new client onboarding and feature adoption project templates
Track the progress of internal and external tasks associated with onboarding and feature adoption
Work collaboratively with the Knowledge Resource Manager to allocate team resources for project implementation
Coordinate personnel and their respective tasks associated with each client’s onboarding project
Participate in weekly management meetings to update other departments on the status of all onboarding projects
Desired Skills
2+ years project management/coordinator experience
Excellent written and verbal communication skills
Proven ability to manage multiple projects simultaneously
Working knowledge of Jira, Google Sheets and Slack
Familiarity with the Out-Of-Home Advertising Industry
Experience with adoption of software solutions
Experience with data migration and management
Salary
The following annual salary range is commensurate with experience: $60,000 - 70,000