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People Operations (HR) Business Partner

| Greater Denver Area

At OnDeck, we make small business a big deal. We’re improving the world’s economic landscape by changing the way small businesses access capital. We care intensely about each other, our company and the customers we serve, and are committed to making every day count.

We are OnDeck’s People Operations team. We think big and empower ONDK for the future. We understand our business. We seek all point of views. We build high-quality partnerships. We ask the right questions to push our partners to think critically about the business. As the People Operations (HR) Business Partner, your role reports into the Sr. Director, People Operations. The “POPs BP Team” is OnDeck’s People Partners, empowering Team Members to impact business success through Individual and Team results.

As the OnDeck People Operations (POPs) Business Partner, you will be responsible for coaching managers on how to build effective teams, manage team member relations and partner with the business on organization design, talent development, performance management and goal setting for our Denver office.

 As part of the People Operations team, you will: 

  • Assess current capabilities and culture of organizations within the Denver office and identify gaps that must be addressed to successfully implement the POPs strategy.
  • Provide coaching and guidance to managers around all aspects of performance management including annual appraisals, goal setting, and compensation planning.
  • Accountable for effective delivery of POPs programs and services, monitoring the effectiveness of existing POPs programs and services and engaging on issue resolution.
  • Provide advice and counsel to managers and employees on team member relations issues while encouraging managers to overcome concerns and address performance issues directly.
  • Partner with business leaders to ensure the most effective organizational structure is in place and that each team member has role clarity as the organization grows and changes.
  • Liaise with senior leadership, hiring managers and talent acquisition partners to ensure the business is optimally staffed and support the interview process as needed.
  • Contribute to a highly collaborative HR team on cross-functional projects and initiatives.
  • Provide expertise in the following areas: career planning, performance management, coaching, data analysis, compensation and rewards, employee relations, learning and development, and recognition programs.
  • Partner with facilities, learning and TA to ensure an optimal team member experience.

Necessary qualifications for success:

  • Bachelor's degree
  • Four to seven years of progressive HR responsibility and experience; a minimum of three years of HR Generalist experience
  • SPHR/ PHR/ SHRM-CP/ SHRM-SCP preferred
  • Knowledge of CO employment law practices preferred

Nice-to-haves (not required):

  • Industry: Experience working within a high growth, rapidly changing culture.
  • Change Leadership: A history of personally influencing behavioral and philosophical change among business leaders.
  • Self-Sufficient: Able to leverage support groups to scale execution but also able to personally develop practical tactical tools and templates when the need arises.
  • Advice: Seen as a trustworthy source of advice and counsel with experience coaching leaders.
  • Ownership: Experience and confidence to take ownership for the full impact of people operations delivery.
  • Relationship Building: Successfully builds strong working relationships from a geographical distance.
  • Human Resources Knowledge: Broadly skilled in a variety of human resources disciplines and a track record of applying insight to improve business results.
  • Detail Orientation: An ability and confidence to process high volume of work while maintaining an eye for the detail required that eliminates rework.
  • Talent Management: Experience in hiring talent, building succession pipelines, assessing and (re)designing org structures, coaching on performance management, and working with Managers to identify develop opportunities for their talent
  • Agility: Ability to deal with ambiguity, tight timelines, multiple priorities, and demanding environments. Thrives in a fast-moving, constantly changing environment.

About OnDeck:

 As the largest online small business lender in the U.S. serving more than 700 different industries, we have been trusted by over 80,000 small businesses by providing them with a term loan or line of credit to help them build growing and thriving enterprises. Since 2007, we’ve issued over $8 billion in capital.

Come be a part of a company that’s changing the game for small business financing.


We offer…

401K Match. Tuition Reimbursement. Paid Parental Leave. Company Outings. Company Sponsored Sports Teams/Clubs. Office Learning & Development Training. Community Involvement.

We are going to ask you to talk about your accomplishments. Here are some of ours:


  • WorldatWork, 2017 Seal of Distinction
  • Fortune 50 Best Workplaces for Diversity, 2016
  • Fortune 50 Best Small and Medium Companies to Work For, 2016
  • Fortune 30 Best Workplaces in Finance and Insurance, 2016
  • Built in Colorado, Top 100 Digital Companies in Colorado, 2015, 2016, 2017
  • Crain’s New York Business Fast 50, 2013, 2014, 2015, 2016, 2017
  • com and Great Place to Work 100 Best Workplaces for Millennials, 2015 Fortune/Great Place To Work Great Rated! People’s Picks: 20 Great Workplaces in Financial Services, 2015
  • Crain’s New York Best Places to Work, 2013, 2014, 2015
  • Colorado SHRM Best Companies to Work For in Colorado, 2015
  • Forbes’ America’s Most Promising Companies, 2013, 2014
  • Selling Power Magazine Best Company to Sell For, 2013, 2014, 2015, 2016, 2017
  • 500|5000, 2013, 2014

As part of our dedication to maintaining an inclusive and diverse workforce, OnDeck provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, OnDeck complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


OnDeck expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of OnDeck’s employees to perform their job duties may result in discipline up to and including discharge.

**No external recruiters or agents, please.**

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101 W Colfax Ave, Denver, CO 80202

What are OnDeck Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Vacation & Time Off Benefits
Generous PTO
Perks & Discounts
Company Outings
Stocked Kitchen
Happy Hours

Additional Perks + Benefits

Bi-Weekly Social Hour. Flex Spending Accounts. Annual Company Summer and Holiday parties. Parental Leave. Employee Stock Purchase Plan (ESPP).

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