HR Business Partner - Americas

| Hybrid
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Role Description

FareHarbor is a fast-growing team of experts with the mission to enable tour operators and activity companies all around the world to grow their businesses and to become more productive and profitable. We develop and offer a technology platform that automates and organizes their business! 

The HR Business Partner is responsible for supporting our Management team in the Americas Region. You will need strong influencing skills and the ability to translate rapidly evolving business needs and goals into initiatives to help grow our business and strengthen our people.

This role is based in our Denver office and reports to the Global HR Director in Amsterdam. 

Responsibilities 

  • You will have full operational ownership and leadership of the Americas People team (consisting of both HR and Recruitment). 
  • You will be the trusted advisor for multiple stakeholders, providing expert advice, guidance and coaching to both leaders and managers in all aspects of HR
  • You are accountable for managing complex employee relations processes and cases including absence, performance management, disciplinary procedures and outcomes;
  • Develop and deliver training in order to support business needs and empower management to lead their teams more efficiently
  • You are the change liaison for the Americas and make sure that all changes impacting employees are thought through and smoothly implemented
  • You will be responsible for creating pragmatic business-orientated solutions to various people topics such as ensuring any org redesigns follows proper change management processes, helping to build a positive culture in the office and continuously striving to increase management capabilities. 
  • Collaborate with your HR colleagues across the globe, actively contribute to Global People projects, and provide insightful ideas and suggestions;
  • Work with and partner with the HR Operational Team of Booking.com, to align on key processes, policy application and changes within the business, thus ensuring a coordinated service delivery to key stakeholders and employees;
  • Keep up to date with legal requirements for the Americas, serving as the knowledge base for all people-related legal matters and providing suggestions for proactive and protective changes.
  • Serve as the escalation point on all HR-related matters within the region. 
  • Ensure compliance with all local/state/federal employment laws as well as relevant corporate policies/guidelines.  and identify opportunities to develop and implement new practices/guidelines to achieve business goals
  • Design, evaluate and modify benefits plans (such as health, dental, vision, and 401k), policies, and procedures to ensure that programs are current, competitive and in legal compliance with government regulations.

Requirements

  • Bachelor’s Degree required in Human Resources Management or related field. Master's Degree in Human Resources Management or related field is preferred
  • SPHR and/or GPHR Certification is a firm requirement
  • 8+ years of experience within HR and 2 years of People Management in a dynamic organization with broad knowledge and experience in human resources management and HR Processes 
  • Excellent communication skills, including the ability to influence and partner with different levels of the organization to achieve results
  • Must consent to and successfully pass background check
  • Strong communication and interpersonal skills associated with developing trusting relationships
  • Must have implicit knowledge of federal, state and local employment laws and their implications
  • Experience working in a global company

Benefits

  • 23 vacation days per year (based on 40 hours per week)
  • 401k + Employer Matching
  • Health Insurance. Dental and Vision
  • Downtown Denver Location
  • Social Hours & Events
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Technology we use

  • Product
  • Sales & Marketing
  • People Operations
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • WordpressCMS
    • Close CRM
    • Campaign MonitorEmail
    • Google HangoutsCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • Airtable Project Management

Location

1700 Broadway, Denver, CO 80202

An Insider's view of FareHarbor

What are some social events your company does?

We have a variety of monthly social events for each of our offices to take part in - including a summer and wintertime party. One event is Aloha Friday, one Friday a month, where we come together in person to share important regional updates, enjoy lunch together and a happy hour in office.

Brooke

Recruiter

How do you collaborate with other teams in the company?

In my role as a dashboard specialist, I work closely with teams that interact directly with clients, like Account Managers and Support Agents. They handle the “what” and "why" part of the changes, while I take care of the "how" by implementing technical updates to the dashboard.

Claudia

Enterprise Client Dashboard Specialist

What makes someone successful on your team?

In the role of a Mid-Market Account Manager, success takes on many different forms as each individual brings their own unique approach and style to the table! In my experience, success on the Account Manager team stems from a proactive and "be curious" approach.

Chandi

Mid-Market Account Manager

How do your team's ideas influence the company's direction?

On Quality Control we are responsible for thinking critically about our product and giving feedback to make it better. Additionally, because we have an abundance of knowledge about product usage, we are often a source of information for other departments.

Alley

Director, Quality Control

What’s the vibe like in the office?

The vibe in the office is fantastic. It is a highly collaborative environment that is full of positivity. It's a place where we all come together to do our best work. In the office everyone is accessible and happy to answer any questions you might have.

Quinton

Recruitment Coordinator

What are FareHarbor Perks + Benefits

FareHarbor Benefits Overview

* 26 days of paid time off (PTO) and 12 Public Holidays
* Full medical insurance
* Dental and Vision Insurance
* Employee Assistance Program
* Life Insurance
* Short-Term Disability
* 401k plan with employer matching
* Alotted hours towards volunteering
* A casual office environment with tons of company-wide and team building events like First Friday mixers, outings, and more! 

Culture
Volunteer in local community
Open door policy
OKR operational model
Open office floor plan
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
Global, hybrid all-hands meetings
Employee awards
Flexible work schedule
Remote work program
Diversity
Highly diverse management team
47% of people managers are women as of May 2023
Hiring practices that promote diversity
All interviewers go through a training with a focus on unconscious bias and how to mitigate its effects. Our hiring process is designed to reduce bias through consistent, skills-based assessment.
Health Insurance + Wellness
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
We have a team of Wellbeing Ambassadors that provide wellbeing initiatives throughout the year for employees to participate in.
Mental health benefits
We provide a Headspace subscription to all employees and their families.
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Home-office stipend for remote employees
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Online course subscriptions available
Customized development tracks
Personal development training

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