Gusto
Gusto simplifies HR, payroll & benefits for modern businesses.
Denver, CO
Hybrid

Head of Learning & Development

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We are seeking a Head of Learning & Development based in Denver to empower Customer Experience and Sales team members and support our scaling business with world class training. You will be responsible for establishing strategic direction and an operating plan for the team, communicating and achieving clear objectives to build a modern and effective employee learning experience, and developing a team of top-talent individuals and managers.

 

The pace at Gusto is fast and the landscape we’re playing in is ever-changing. We’re looking for a passionate people leader who is able to dive into the weeds and also navigate from 30k feet. We value leaders who possess a growth mindset and can build a trust-based environment with passion, humor and authenticity.

 

We are seeking someone who is not afraid to roll-up their sleeves, but also has the experience and strategic mindset to up-level the L&D function and lead an innovative and inspirational group. This role will include developing a high-performing and engaged L&D team, building results-oriented learning plans with business leaders, designing modern and inspiring learning programs, and leveraging LMS and other tools to capture, organize, and deliver on-demand learning.

Here’s what you’ll do day-to-day:

  • Lay out the vision of how we can help people do the best work of their lives through coaching and performance development
  • Build relationships across Gusto and be a proactive partner by understanding other team’s goals, aligning stakeholders around the problem we’re trying to solve, and thinking broadly about success
  • Partner with our teams to understand business needs and translate them into training and development programs
  • Scale L&D programs to be easily digestible across the organization, leveraging data and insights to help steer the Learning & Development team
  • Empower a team of both managers and individual contributors
  • Drive forward-thinking solutions to scale knowledge transfer across both internal teams and external vendors
  • Anticipate and initiate change, demonstrate resilience, and help the team adapt
  • Clearly communicate decisions, reasons for decisions, and impact on the team
  • Lead the charge for digitization of learning content; converting existing classroom-based programs to e-learning and building new lessons online when appropriate

Here’s what we’re looking for:

  • 10+ years of experience in the learning and development field
  • 5+ years of experience as a people leader
  • Your proven record of creating and delivering innovative multimodal learning programs that drive results
  • Scaled a learning and development organization to support 1000+ employees
  • The mission of Gusto inspires you
  • You love fast-paced, get-stuff-done roles
  • You think in a balanced way that is logical, empathetic, and data-informed
  • You believe feedback is a fundamental skill to be learned, and embrace giving it, receiving it, and coaching folks how to do so as well
  • Writing and visual communication are like breathing for you
  • You love learning and inspire those around you to have a growth mindset
  • Technology is the future and you follow new trends and products, you’re willing to test and deploy modern learning techniques that resonate with our employees

About Gusto

Our customers come from all walks of life and so do we. We hire people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto’s mission is to create a world where work empowers a better life. By making complicated, impersonal business tasks simple and personal, Gusto is reimagining HR, payroll, and benefits for over 60,000 companies nationwide. Gusto has offices in San Francisco and Denver and the company’s investors include Google Capital, General Catalyst, Kleiner Perkins Caufield & Byers, as well as the founders of Instagram, Stripe, Nest, PayPal, Yelp, Dropbox, and Eventbrite, among others.

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What are Gusto Perks + Benefits

Gusto Benefits Overview

Taking care of our people is just as important as taking care of our customers. We offer competitive total compensation packages with an emphasis on equity, along with many other great benefits, some of which are included below!

Medical, dental, and vision:
Comprehensive medical, dental, and vision benefits, plus a variety of mental health resources.

Time off:
Gusties are encouraged to take the time off they need to continue doing great work.

Inclusive healthcare:
Fertility benefits, parental leave, pregnancy termination, caregiving, gender-affirming surgery, hormone treatments, transgender-inclusive services, and more.

Free meals and refreshments:
If you work at one of our offices, enjoy food, drinks, and snacks— on us. Conversation and community is an added bonus!

Sabbaticals:
Celebrate 5 or 10 years at Gusto and take a month off to recharge.

Stipends:
Take advantage of monthly internet, phone, and wellness stipends. Enjoy commuter or remote work stipends, along with and cash for your Gusto anniversaries!

Culture
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
Remote work program
Gusto hires in various locations across the United States, including some specific remote locations. Gusto offices operate on a hybrid model, including some work from home days each week.
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Abortion travel benefits
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Fertility benefits
Gusto provides a benefit designed to support your unique parenthood journey. The benefit is not health insurance, but rather provides resources to make family forming more accessible to everyone.
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
Free daily meals
If you work at one of our offices, enjoy food, drinks, and snacks— on us.
Free snacks and drinks
Fitness stipend
Home-office stipend for remote employees
Mother's room
Professional Development Benefits
Lunch and learns
Promote from within

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