About Procare

Our mission is to simplify childcare operations and create meaningful connections by providing technology, expertise, and unparalleled service.

Procare Solutions is the number 1 name in childcare software – used by more than 35,000 childcare businesses across the country. For over 30 years, childcare professionals have looked to Procare to provide real-time information for making critical decisions, maintaining compliance with local and state regulations, and adhering to business best practices.

We make childcare management run smoothly, so that our customers can spend more time focusing on the kiddos, not back office administrative duties.

A Little About the Role

The Director Learning Services & Development is responsible for creating and implementing the learning strategy to provide best-in-class training to increase the knowledge, skills and capabilities of our workforce while enabling our customers to use our products to simplify childcare operations. The individual in this role is responsible for all formal learning programs at Procare and will manage the Learning Services & Development team. The Director partners across the organization to ensure the learning goals and objectives align with current and future business needs.

Requirements

What you will do

• Create and implement a learning strategy to provide best-in-class training to our employees and customers.
• Lead the Learning Development function that is responsible for developing the knowledge, skills and capabilities of our workforce. This includes on-boarding new employees as well as providing just-in-time training for systems, process, sales, product, leadership and business skills.
• Oversee the Learning Services function that delivers product training to our customers with a focus on enabling our customers to simplify childcare operations.
• Design training curriculum that is scalable with media and methodology that accelerates learning.
• Conduct ongoing needs assessments to identify gaps and opportunities for improvements that can be addressed through learning programs.
• Implement and measure training effectiveness of all learning programs.
• Utilize the Learning Management System to track and implement efficiencies throughout the lifecycle of the learning process.
• Manage the learning budget with an emphasis on maximizing the training cost per learner.

Our Ideal Candidate Will Have

• Bachelor’s degree in Learning Development, Business, Organizational Management, Human Resources or related field, or equivalent combination of education and experience.
• 10+ years developing and delivering training programs, including three years in a training leadership position.
• In-depth knowledge of instructional design and development processes.
• Knowledge and experience with the ADDIE training model and Kirkpatrick's levels of Evaluation.
• Experience in project management including leading projects that require the coordination of resources.
• Experience leading a client-facing training organization is preferred.
• Software or technology background is preferred.
• Ability to communicate effectively and influence change at all levels of the organization.
• Strong verbal, written communication and facilitation skills.
• Complex problem-solving abilities and critical evaluation skills.
• Working knowledge of MS Office: Word, Excel, Outlook.

Benefits

Why Procare?

• Excellent comprehensive benefits packages including: medical, dental, & vision plans- choose the plan best for you
• HSA option with employer contributions of $50/month
• Vacation time, holidays, sick days, volunteer & personal days
• 401K Plan with employer match and immediate vesting
• Medical, Dependent Care, and Transportation FSA Plans
• Company paid Short and Long-Term disability and Life Insurance
• RTD EcoPass for all Denver employees
• Tuition Reimbursement up to $2,000/year and continued Professional Development
• Free access to our Employee Assistance Program with 24/7 live support
• Casual workplace environment
• Some meals provided
• Voluntary Pet Insurance
• Prime downtown location close to restaurants and entertainment
• Promote from within- excellent career paths

Salary

$100,000 - $140,000 + bonus

Location

This position is based in our Denver office. We are currently in a flexible hybrid in-office/remote working model based on local COVID-19 health regulations and business needs. Candidates must be vaccinated with the COVID-19 vaccine or have a medical exemption or religious accommodation. Candidates must be willing and able to work from our Denver office a few days a week.