Jobs at Zocdoc

Lead product design direction across complex, multi-team healthcare platform areas. Shape product strategy, experience architecture, design systems, and scalable experiences for patients, providers, and practices. Partner with product, engineering, data, and leadership to resolve ambiguity, guide execution, mentor designers, and raise quality. Establish AI-native design and engineering workflows using emerging tools such as Cursor and Claude Code.

Own and grow a portfolio of large health system partnerships through consultative enterprise selling. Lead complex, multi-stakeholder sales cycles, drive renewals and expansions, negotiate commercial contracts, partner cross-functionally, and travel frequently to build executive relationships and accelerate adoption.

Own and grow strategic large provider group accounts through consultative selling, renewals, commercial negotiations, and expansion. Build executive relationships, lead complex enterprise sales cycles, develop account strategies, conduct business reviews, identify growth opportunities, and collaborate with Client Success, technical teams, and leadership. The role includes data-driven pitching, quota ownership, and up to 50% customer travel.

Develop, monitor, and maintain distributed production systems and AWS-based microservices infrastructure. Build automation, tooling, and repeatable processes that improve uptime, scalability, security, and operational efficiency. Support product engineering teams with performance, scaling, incident diagnosis, and production debugging. Analyze and tune systems, code, and networking while participating in on-call operations and blameless post-mortems.

Provides customer service and support to healthcare provider accounts through calls, email, and chat. Resolves issues, promotes platform features, identifies upsell opportunities, maintains accurate interaction records, and helps providers maximize Zocdoc’s marketplace services.

Lead the technical direction of Zocdoc’s patient acquisition platform, building scalable APIs, microservices, AWS infrastructure, and React experiences. Improve SEO, page speed, system reliability, and patient-facing data access. Collaborate with Product, Design, and Marketing, integrate third-party data and Contentful, apply LLM technology, promote engineering excellence, mentor engineers, and drive AI-focused innovation across distributed teams.

Lead architecture and scaling of an automated, AI-driven vulnerability detection and remediation platform across cloud, containers, and applications. Correlate SAST/DAST/SCA findings, implement AI-assisted triage, run red/purple team validation, and build automated remediation pipelines integrated into CI/CD for continuous compliance and risk reduction.

As a Lead Sales Recruiter at Zocdoc, you'll manage the end-to-end recruitment process, support staffing for Sales and GTM teams, and improve candidate experiences through effective partnerships and data-driven strategies.