Jobs at Zip Co

The Senior Machine Learning Engineer will build and operate ML systems end-to-end, focusing on production-grade ML platforms, feature pipelines, and MLOps practices while collaborating with cross-functional teams.

The Senior Commercial Counsel will support Sales and product development by negotiating complex commercial agreements, advising on compliance in a regulated fintech environment, and collaborating with Product and Risk teams to guide legal aspects of financial products.

As a Senior Risk Analyst, you will lead analytics initiatives to enhance repayments and collections strategies, optimize costs, and provide actionable insights using SQL and Python/PySpark.

Lead the Enterprise Architecture team in designing scalable, secure cloud-native solutions, driving technical strategy and mentoring teams while ensuring alignment with industry standards and best practices.

Join Zip's talent community if you are interested in opportunities in engineering, product, sales, or other areas. Stay connected for future roles.

The Principal Engineer for Generative and Agentic AI will lead the design and development of resilient AI-powered systems for transforming customer interactions and will focus on integrating cutting-edge AI technologies into production-grade applications within the fintech sector.

Lead and design customer experience operations to ensure high-quality service delivery, manage workforce planning, and enhance customer satisfaction through proactive strategies and AI integration.

The Senior Technical Product Manager leads the strategy and execution of Zip's data platform, ensuring it supports analytics and compliance. Responsibilities include defining the roadmap, establishing governance, ensuring quality, and enabling AI capabilities while managing costs.

Lead state public policy and government relations strategy for Zip, engaging with legislators and regulators to shape policy outcomes in digital financial services, ensuring alignment with company growth and regulatory needs.

Lead and transform the US Tax function by optimizing tax processes, managing risk, and integrating AI-driven technologies to enhance governance and compliance.

As a Manager, Fraud & Dispute Operations, you'll lead operations, manage fraud investigations, and improve processes to enhance customer experience while minimizing fraud risks.

Lead the CX Technology Operations strategy, optimize AI-enabled tooling, partner with cross-functional teams, and oversee vendor management and platform performance to improve customer support and satisfaction.

Lead and optimize strategic partnerships, manage relationships with key payment partners, drive revenue growth, and track performance metrics.

Lead the design of product enhancements focusing on AI integration, optimizing design workflows, and managing cross-functional collaborations.

The Manager, Growth Analytics & Marketing Science will build and evolve marketing measurement frameworks, drive analytics, and optimize marketing strategies through data and AI.

Lead and manage strategic partnerships at Zip to drive merchant and consumer growth, leveraging deep expertise in AI and technology platforms.

The Senior Enterprise Account Executive will lead strategic sales targeting Fortune 1000 merchants, managing complex deals and building relationships to drive revenue growth through tailored payment solutions.