Zayo Group Careers In Boulder
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Director, Accounts Receivable & Cash Applications

Zayo
Greater Boulder Area
21 hours ago
+53
Direct responsibility for collections and cash application with oversight of a global team of accounts receivable experts and cash application specialists. Ownership of receivables process and outcomes including cash flow. Lead team in driving improved operating and financial metrics.

Executive Assitant

Zayo
Greater Boulder Area
4 days ago
+53
This position provides high-level administrative support to the Executive Vice President. This individual is responsible for executive administrative functions including answering phones and screening calls, making domestic and international travel arrangements, managing expense reports and invoices, scheduling meetings, receiving visitors, internal and external correspondence, overseeing company functions and event coordination, calendar management, general office duties, preparing materials for all meetings, registering for all conferences, running errands and other duties as assigned. The Executive Assistant will provide a high level of service for all internal and external clients.

Senior Manager, Underlying Rights

Zayo
Greater Boulder Area
5 days ago
+53
This position will serve as a Senior Manager*, which will be primarily focused on rights-of-way management in support of Zayo’s outside plant (OSP) organization (*Candidates may be considered for Director level position based upon experience). This position will report to the Vice President, Underlying Rights within the Legal Department. The scope of work includes a variety of legal, business, and operational matters, including contract negotiation, management of ongoing network agreements, project management, permitting support, vendor management, and cost reduction efforts. This role will have opportunities to contribute to large projects, cross-train other members of the Underlying Rights team, and work directly with the General Counsel and other senior Zayo staff.

Accounts Payable Processor

Zayo
Greater Boulder Area
1 week ago
+53
The Accounts Payable Processor ensures accurate and timely processing of invoices. This position is integral to the mission statement of the company to provide the very best services to our customers.

Optical NCC Tier II Technician

Zayo
Greater Denver Area
2 weeks ago
+53
Suspends any network activity that places the network at risk. Identifies network troubles and opens trouble tickets for resolution; upon completion, closes tickets. Runs tests, checks processes, and assists with repair coordination activities. Tracks trouble resolutions; provides ticket updates and other information to customers. Initiates escalation process to appropriate support group. Coordinates with technicians and dispatches field technicians to provide maintenance/repairs and service. Performs remote testing, coordinates off-net testing, and performs escalations. Interacts with customers; attends customer meetings, and maintains knowledge of customer needs. Assists in quality control, performance/process improvement measurement. Provides front-line support on customer support calls. May provide failure coordination efforts to ensure/or restore service. May perform CLR reconciliation and schedules validation.

Service Delivery Coordinator

Zayo
Greater Denver Area
2 weeks ago
+53
The zColo Service Delivery Coordinator is the primary liaison between the company’s internal field, engineering teams and an end customer for a particular service installation. The position involves heavy levels of internal and customer facing communication. The primary objectives are providing excellent customer service and working with internal and external stakeholders to ensure on-time delivery in accordance with customer and company expectations.

Optical NCC Tier II Technician

Zayo
Greater Denver Area
2 weeks ago
+53
Suspends any network activity that places the network at risk. Identifies network troubles and opens trouble tickets for resolution; upon completion, closes tickets. Runs tests, checks processes, and assists with repair coordination activities. Tracks trouble resolutions; provides ticket updates and other information to customers. Initiates escalation process to appropriate support group. Coordinates with technicians and dispatches field technicians to provide maintenance/repairs and service. Performs remote testing, coordinates off-net testing, and performs escalations. Interacts with customers; attends customer meetings, and maintains knowledge of customer needs. Assists in quality control, performance/process improvement measurement. Provides front-line support on customer support calls. May provide failure coordination efforts to ensure/or restore service. May perform CLR reconciliation and schedules validation.

Data Center Technician III

Zayo
Greater Denver Area
2 weeks ago
+53
The Data Center Technician II provides an overall focus on positive proactive end-user customer service through phone, email, face-to-face, and our internal case management systems. Maintains accurate chain-of-custody logs of incoming and outgoing customer packages and ensures facility cleanliness. As a member of the Operations Team, the Data Center Technician II is expected to handle trouble tickets and remote hands requests from inception through resolution. Data Center Technician II are tasked with the installation of a variety of circuits, including Ethernet, Sonet and Dark Fiber. Data Center Technicians monitor all business-critical systems (BMS, Security) escalating issues accordingly and drive both internal and customer compliance to the company’s security standards. 

Solution Engineer

Zayo
Greater Boulder Area
2 weeks ago
+53
This position will play a key role in the growth and expansion of product offerings and services at Zayo. The Solution Engineer is primarily responsible for providing coaching and development to Account Executives, and providing technical support throughout the sales process. This includes designing and implementing complex data network solutions for Carrier and Enterprise customers. This individual will be responsible for assisting in the preparation and delivery of sales presentations, acting as a subject matter expert in all product/service offerings, and driving the sales cycle to closure. Key areas of focus will include: participating in sales appointments, assisting in the preparation of Requests for Proposals, providing guidance and counsel throughout the sales process, and ensuring complete and accurate completion of design documentation and contract paperwork in support of complex agreements. Ongoing consultation with sales and engineering teams after sales are closed will be critical to ensuring ongoing satisfaction with Zayo and its products.

Strategic Program Manager III

Zayo
Greater Boulder Area
2 weeks ago
+53
The Strategic Program Manager III is responsible for ensuring an effortless experience for Zayo’s highest-priority customers, and driving implementation, service management and billing process improvements impacting the customer and their overall experience. This position is key to the continued loyalty and partnership of Zayo’s largest customers, driving development and customization of the Zayo experience.

IT Service Desk Analyst

Zayo
Greater Boulder Area
2 weeks ago
+53
The zTech Analyst is responsible for providing support for our internal and external nationwide users, for all IT issues. Provide assistance concerning the use of computer hardware, software, printers, mobile phones, email, and operating systems as requested. This position will also require on call work during nights and weekends during your scheduled on call week.

Contracts Analyst

Zayo
Greater Boulder Area
2 weeks ago
+53
The part-time Contracts Analyst is primarily responsible for maintaining contract records in the Salesforce contracts database and supporting the management of said contracts start to finish. This includes reviewing contracts for specific terms and conditions and inputting that information into Zayo’s contracts management system (Salesforce). This position will also provide general administrative support to the legal department. Candidates should be highly detail-oriented and must possess strong computer and software skills. This person will be expected to work around 20 hours per week.

Manager, Waves Engineering

Zayo
Greater Boulder Area
2 weeks ago
+53
The Manager, Waves Engineering position is responsible for the production of a team of Network Wave Engineers to support delivery of managed wavelength services. Projects may encompass greenfield builds, capacity augments, grooms, or decommission of circuits/systems. Budgetary and engineering skills will be used to support various stakeholders (i.e. Business Units, Engineering, Operations, Tier III, Field Services, and Architecture) in the service delivery process. A successful candidate must possess a strong project management background, an experienced knowledge of optical transport technologies, excellent communication skills, excellent team management against productivity SLA’s as well as thrive in a fast-paced, cross-functional organization. Having an aptitude to prioritize tasks and timelines, while building strong relationships, are attributes we seek in qualified applicants.

Sr. Solutions Architect

Zayo
Greater Boulder Area
2 weeks ago
+53
This position will play a key role in the growth and expansion of Zayo’s global offering at Zayo. The Global Reach Solution designer is primarily responsible for providing technical support and market expertise throughout the sales process. This includes designing and implementing complex data network solutions for Carrier and Enterprise customers. As part of the Global Reach team, this individual will be responsible for assisting in the preparation and delivery of sales presentations, trainings, acting as a subject matter expert in all global designs. Key areas of focus will include: participating in sales appointments, assisting in the preparation of Requests for Proposals, providing guidance throughout the sales process, supporting the local sales engineers who have Global requirements, and ensuring complete and accurate completion of design documentation and contract paperwork in support of complex agreements. Ongoing consultation with sales and engineering teams after sales are closed will be critical to ensuring ongoing satisfaction with Zayo and its products.

Wave Engineer

Zayo
Greater Boulder Area
2 weeks ago
+53
The Wave Engineer position is responsible for the design and project management to support the delivery of managed wavelength services. Projects may encompass greenfield builds, capacity augments, grooms, link engineering services, or decommission of circuits/systems. Budgetary and engineering skills will be used to support various stakeholders (i.e. Business Units, Engineering, Operations, Tier III, Field Services, and Architecture) in the service delivery process. A successful candidate must possess a strong project management background, a working knowledge of optical transport technologies, excellent communication skills, excellent personal management against productivity SLA’s as well as thrive in a fast-paced, cross-functional organization. Having an aptitude to prioritize tasks and timelines, while building strong relationships, are attributes we seek in qualified applicants.

IT Project Manager

Zayo
Greater Boulder Area
2 weeks ago
+53
Company Description Zayo Group Holdings, Inc. (NYSE: ZAYO) provides communications infrastructure solutions, including fiber and bandwidth connectivity, colocation and cloud infrastructure to the world’s leading businesses. Customers include wireless and wireline carriers, media and content companies, cloud providers, finance and professional services and other large enterprises. Zayo provides customers with flexible solutions and self-service

Sr Director, Product Management

Zayo
Greater Boulder Area
2 weeks ago
+53
This position leads product for Zayo’s wireless ecosystem team, z5G. The successful candidate will understand wireless technology, be intellectually agile, have the ability to complete detailed financial analysis, develop cutting edge products and lead high-level customer-facing strategic discussions. This is a great opportunity for an ambitious, independent, experienced product director to help drive the evolution of Zayo in a 5G world. The product director is responsible for delivering top and bottom-line results for the wireless business unit. If the future of technology excites you and you embrace the unconventional, we want to hear from you. Success in the role requires senior-level experience in program management/product management for 5+ years, demonstrated leadership working with senior customer executives and hands-on ability to drive the design of Zayo’s 5G strategy.

Financial Analyst

Zayo
Greater Boulder Area
2 weeks ago
+53
The Financial Analyst plays a critical role in ensuring accurate and timely reporting of business performance, as well as thorough and robust future financial forecasts. The role requires an individual who is comfortable working with raw, complex financial data and converting it into a simple format for key decision-makers to process. This FP&A function is one of the most highly visible and mission critical roles at Zayo; as such, we are looking for an intelligent, motivated financial analyst who can hit the ground running and add immediate value. 

Sr Product Analyst, Global Reach

Zayo
Greater Boulder Area
2 weeks ago
+53
At Zayo, we pride ourselves in taking a fresh, innovative approach to supporting the world’s insatiable need for communications infrastructure. The successful candidate will be intellectually agile. They will demonstrate the ability to jump from developing key stakeholder relationships, to high-level strategic discussion, to tactical marketing execution and new product evangelization. This role will support the Product Management effort for the Zayo Global Reach product group and will be charged with growing the contribution of the product group to the broader business. We are looking for ambitious, independent Product Analysts looking to “disrupt” the telecommunications industry by delivering unique, technology-focused product solutions.

Tier III Optical Technician

Zayo
Greater Boulder Area
2 weeks ago
+53
The Tier III Optical Technician will be responsible for the deployment and implementation of all new network builds and network augments, across multiple platforms. This qualified individual will be considered a subject matter expert, and will remotely implement and commission new network equipment as well as verify proper commissioning on existing network equipment. The Tier III Optical Technician will provide advanced technical support of the network and provide in-depth analysis of critical network issues on all platforms as required. This role is expected to mentor and train less experienced technicians.

Director, Operations

Zayo
Greater Boulder Area
2 weeks ago
The Global Reach Director of Operations will be responsible to assist in developing Zayo’s international network (outside US, Canada, UK, and FR) and Global Reach’s product initiatives. This role will develop then project manage network, product and other operational initiatives that contribute to the long term growth of Global Reach. This position will work closely with Zayo’s internal groups (Ethernet, IP, Waves, Media) along with Zayo’s sales team to determine customer demand and then initiate and manage corresponding projects. This position will also work externally with various Zayo vendors to define cost-effective, highly-scalable solutions for evolving market needs. In addition, this position will be responsible for process documentation, technical documentation, reporting, and governance standards within Global Reach to assist in the expected aggressive growth of the Business Unit.

Service Expert II

Zayo
Greater Boulder Area
2 weeks ago
The Service Expert II provides effortless support to existing and incoming customers of Zayo. Ensure continuing customer satisfaction and retention by partnering with internal departments and existing customers to resolve problems, enhance existing service, coordinate technical support in resolving customer issues and establishing new accounts.

Sr. Marketing Manager - Strategic Programs

Zayo
Greater Boulder Area
2 weeks ago
This individual will lead demand generation efforts in order to utilize targeted sales, marketing, and product resources to create new connections, provide valuable content, and open the door for meetings with prospect accounts. He or she will support Zayo’s Alliance Referral program by providing targeted marketing resources to accelerate alliance partner contract signatures and increase revenue from existing alliance partners. They will lead marketing efforts to build mind-share and drive revenue with Channel Partners by increasing awareness of Zayo’s brand and products with top Master Agents, Sub Agents, and Direct Agents. Finally, this individual will help to develop deeper partnerships with major Cloud Service Providers in order to increase Zayo bookings through referrals from CSPs. 

Manager, Customer Success Managers

Zayo
Greater Boulder Area
2 weeks ago
The Manager, Customer Success Managers position is responsible for leading a team of Customer Success Managers (CSMs), ensuring an effortless experience for Zayo’s highest-priority customers, and driving process improvement impacting their team and organization. This position is key to the continued loyalty of Zayo’s customer base, as well as continued development of customer service processes.

Network Planning Engineer

Zayo
Greater Boulder Area
2 weeks ago
The Network Planning Engineer is responsible for creating optical transport capacity solutions to support delivery of managed wavelength services. Projects may encompass greenfield builds, capacity augments, grooms or decommission of circuits/systems. Budgetary and engineering skills will be used to support various stakeholders (i.e. Business Units, Engineering, Operations, Tier III, Field Services and Architecture) in the service delivery process. A successful candidate must possess a strong desire to learn optical transport technologies, define and communicate standardized specifications, and thrive in a fast-paced cross-functional organization. An aptitude to prioritize tasks and timelines, while building strong relationships are attributes we seek in qualified applicants.

Sr IT Service Desk Analyst

Zayo
Greater Boulder Area
2 weeks ago
Manage IT Support queue queues and assign out tasks for case completion. Assist in training of new analysts. Perform Quality Assurance auditing monthly. Request process changes/access for clients based on ITIL best practice. Update entire team and leadership on outages. Answer phone calls/voicemails and provide Tier 1 troubleshooting. Respond to and troubleshoot all tickets entering the IT Support queue in SalesForce based on the case handling process outlined in the training guide.

Manager, Indirect Taxes

Zayo
Greater Denver Area
2 weeks ago
The Manager, Indirect Taxes, will be responsible for managing Zayo’s Indirect tax compliance in North America and maintaining processes and procedures related thereto. You will be managing internal staff and outside service providers and responsible for all aspects of the sales, telecommunications and indirect tax compliance process, including calendars, returns, payments, and reconciliations. The Manager will report to the Director of Indirect Taxes.

Oracle Application Developer

Zayo
Greater Boulder Area
2 weeks ago
Develop and design solutions from inception to completion by taking a solution through different facets of the SDLC (Software Development Life Cycle). Develop scalable RICE objects to support Oracle Financial application modules (PO, AP, INV, GL, CM, FA, Projects, AR, GL). Support of interfaces with Salesforce, Workday, and other in-house systems. Interact with business users, maintain critical relationships, and ensure timely delivery of solutions.

FP&A Analyst

Zayo
Greater Denver Area
2 weeks ago
The FP&A Analyst will be supporting strategic finance for zColo, managing the business unit’s real estate portfolio, developing business cases for facility expansions, lease renewals, facility consolidations, participating in organized domestic and international acquisition processes and driving every aspect of a transaction, form sourcing opportunities to conducting due diligence, valuation, and negotiating purchase agreements.

Sr. Accountant

Zayo
Greater Denver Area
2 weeks ago
The Sr. Accountant of Corporate Accounting ensures the accuracy and timely completion of certain corporate accounting function. This position will report to the Director of Corporate Accounting and will interact closely with various departments across the Company including, but not limited to, the compensation and benefits group, finance, accounting, and other corporate departments.

Account Manager

Zayo
Greater Denver Area
2 weeks ago
This position is primarily responsible for maintaining and up-selling current base of accounts in a team environment. As part of the sales team, this individual will be responsible for the preparation and delivery of sales presentations, acting as a subject matter expert in all product/service offerings, and driving the sales cycle to closure. Key areas of focus will include: sales appointments, assisting in the preparation of Requests for Proposals, providing guidance and counsel throughout the sales process, and ensuring complete and accurate completion of design documentation and contract paperwork in support of complex agreements.

Sr. Accountant - Leasing

Zayo
Greater Denver Area
2 weeks ago
The Sr. Accountant ensures the accuracy and timely completion of accounting functions. This position will report to the Regional Controller and will interact closely with various departments across the Company including, but not limited to finance, accounting, and other corporate departments.

Network Engineer

Zayo
Greater Denver Area
2 weeks ago
This position is responsible for the engineering, coordination and support of DWDM network groom and optimization projects. Duties entail establishing targeted plans to address migrating managed wavelength services and related network, efficient designs for grooming circuit traffic, and any project related network decommissioning and/or capacity augments to the network. Works closely with various stakeholders (i.e. Business Units, Engineering, Operations, Tier III, Field Services and Architecture) to manage and/or provide input in timely completion of projects. An ideal candidate will possess strong working knowledge of DWDM networking and an understanding of core competencies such as physical connectivity over fiber and copper, riser and cross connects, as well as related terminology. Due to the fast paced atmosphere at Zayo, great organizational skills are a must.

Manager, Service Delivery

Zayo
Greater Denver Area
2 weeks ago
The Manager, Service Delivery is responsible for managing the desired and stated results for a team of Service Delivery Coordinators under the Layer 2/3 Product Group. The SDC role is to project manage the installation of services for Zayo, in addition to technical support for specific accounts.

Product Manager

Zayo
Greater Denver Area
2 weeks ago
Company Description Zayo Group Holdings, Inc. (NYSE: ZAYO) provides communications infrastructure solutions, including fiber and bandwidth connectivity, colocation and cloud infrastructure to the world’s leading businesses. Customers include wireless and wireline carriers, media and content companies, cloud providers, finance and professional services and other large enterprises. Zayo provides customers with flexible solutions and self-service

Service Delivery Coordinator

Zayo
Greater Denver Area
2 weeks ago
The Service Delivery Coordinator is the primary liaison between the company’s internal field, engineering teams and an end customer for a particular service installation. The position involves heavy levels of internal and customer facing communication. The primary objectives are providing excellent customer service and working with internal and external stakeholders to ensure on-time delivery in accordance with customer and company expectations.

Wireless Engineer

Zayo
Greater Denver Area
2 weeks ago
The Wireless Engineer is responsible for supporting the design and implementation of all wireless related projects within Zayo. Projects include Small Cell, Outdoor DAS, Indoor DAS, Indoor Wireless and Microwave. Responsibilities include Equipment design and layout with Zayo Wireless Customers, FCC compliance, RF Sweep Test development, internal product training. Experience with site construction activities including antenna selection, coax cable design and troubleshooting, cell site equipment, RF propagation and designs using Atoll, IBwave, or other propagation tools. This individual will join Zayo’s growing small cell and DAS team. Individual must be comfortable engaging with Wireless providers (AT&T, Verizon Wireless, Sprint, and T-Mobile) RF design teams.

Account Executive, zColo

Zayo
Greater Denver Area
2 weeks ago
The Account Executive will develop customer relationships and drive sales of Colocation and Cloud Services to specific assigned regions with little to no current billing. This role will be primarily a New Business development with a defined customer regional assignment with significant colocation and cloud inventory. Achieve sales and revenue growth targets through consistent account management activities. Meet monthly, quarterly and annual sales goals set by the leadership team through aggressive support and selling. A demonstrated ability to succeed in an autonomous environment is essential to this role.

Development Operations Engineer I

Zayo
Greater Boulder Area
2 weeks ago
This position is responsible for the support tools and release process to support Zayo’s software developers. Successful candidates will be able to perform daily activities migrating code and configuration changes to our production instances. Project work will consist of development of automation and tools to increase velocity of this process, improve developer efficiency and reduce errors in the process.

Sr. Analyst, Financial Reporting and Consolidations

Zayo
Greater Denver Area
3 weeks ago
The Senior Analyst, Financial Reporting and Consolidations will be responsible for preparing select month-end entries, quarterly financial statements and monthly reporting packages including but not limited to financial statements and related notes to the financial statements. This position will also assist with technical accounting research and complex accounting projects, including purchase accounting, pensions and other comprehensive income. This position will report to the Manager, Financial Reporting, and will interact closely with the Accounting Department, Finance and Tax.

Partner Success Manager

Zayo
Greater Boulder Area
3 weeks ago
The Partner Success Manager position is responsible for ensuring an effortless experience for Zayo’s Indirect Channel, and Master Agent relationships. As service level experts, we understand the internal processes, requirements, and allowances that can be made and are able to work cross-functionally to expedite resolution and/or compromises, both internally (Zayo) and externally (Partner) to provide an effortless customer experience.

Data Center Manager

Zayo
Greater Denver Area
3 weeks ago
The Data Center Manager provides an overall focus on positive proactive end-user customer service through phone, email, face-to-face, and Zayo’s internal case management systems. As a member of the Operations Team, The Data Center Manager is responsible for efficient operations of all aspects of the Data Center including Critical Infrastructure and drive both internal and customer compliance to the company’s security standards, including training of Data Center Technicians on best practices.