Jobs at WEX Inc.

Conduct high-volume outbound outreach to at-risk fleet accounts, diagnose churn risks, address objections, and secure customer retention. Document interactions accurately in CRM systems, escalate complex cases, identify cross-sell opportunities, and provide qualified referrals. Participate in coaching and call reviews while meeting activity, save, data quality, escalation, referral, and customer satisfaction targets.

Leads FP&A support for Technology, Product, and Commercial teams through budgeting, forecasting, capital expenditure management, reporting, variance analysis, and executive decision support. Oversees month-end close, accruals, reconciliations, SOX controls, audit compliance, and capitalization policies. Automates financial workflows and dashboards using tools such as Alteryx, UiPath, Tableau, and Power BI while improving reporting processes and operational efficiency across a global Technology organization.

Design, develop, test, and support cloud-native software applications for employee benefits solutions. Collaborate with product stakeholders and customers, build REST APIs and web interfaces, apply test-driven and behavior-driven development, monitor live systems, respond to incidents, improve architecture and processes, and mentor peers. The role requires modern engineering practices involving microservices, event-driven systems, secure coding, CI/CD, and cloud technologies.

Own data and risk enablement across source systems, pipelines, governance, and feature stores. Translate risk and business needs into scalable data requirements, improve pipeline quality and reliability, establish definitions and lineage, and promote reusable, governed features. Partner across data science, risk strategy, engineering, technology, and business teams to resolve data issues, prioritize platform enhancements, and support trusted analytics, modeling, and risk decisioning.

Design, develop, and maintain scalable backend services and APIs using Java or C#. Lead system design, testing, reliability improvements, CI/CD automation, incident resolution, documentation, and cross-team technical initiatives. Mentor engineers, conduct code reviews, troubleshoot complex production issues, and support secure, highly available PCI-compliant transaction systems. Preferred experience includes event-driven architecture, cloud-native technologies, card payments, mobile development, and production AI solutions.

Own go-to-market strategy and commercialization for a multi-product benefits portfolio. Lead positioning, messaging, launches, pricing and packaging collaboration, customer research, sales enablement, competitive analysis, and post-launch measurement. Partner with Product, Sales, Revenue Operations, Engineering, and Marketing to influence roadmap and adoption. Build AI-enabled marketing workflows, interpret performance data, align cross-solution narratives, and mentor junior product marketers.

Leads complex pricing operations by investigating technical and billing issues, improving processes, mitigating financial and compliance risks, and translating business needs into technical requirements. Partners with Product, Technology, Sales, Finance, Risk, and clients to drive scalable pricing solutions, reporting, audits, UAT, enterprise projects, training, and continuous improvement.

Leads complex cross-functional strategic projects, operational transformations, process improvements, and AI or automation initiatives. Establishes governance, manages risks and dependencies, coordinates senior stakeholders, and drives implementations through stabilization. Evaluates portfolio priorities, develops measurable business outcomes, improves operating models, and ensures controls, adoption, and sustainable ownership. The role partners across Product, Technology, Finance, Risk, Compliance, and business functions to deliver technology-enabled improvements.

Own the strategy, roadmap, discovery, and delivery of embedded payments products and platform capabilities. Partner with engineering on payment APIs, infrastructure, architecture, and Scrum team delivery. Use customer insights and product data to prioritize roadmaps, measure outcomes, modernize payment capabilities, and support partner integrations. Collaborate across product, engineering, analytics, UX, and business teams while considering compliance, risk, fraud, and confidential information.

Manages investment operations for HSA custody activities, including complex reconciliations, discrepancy resolution, liquidations, buy/sell inquiries, corporate actions, fees, and broker-dealer oversight. Develops procedures, supports regulatory compliance and KPI reporting, resolves escalated operational issues, and participates in system and regulatory initiatives. The role also drives process automation, operational scalability, risk mitigation, and cross-functional collaboration with custodians, compliance, technology, product, and customer support teams.

Develops new B2B corporate payments business within an assigned territory, focusing on virtual card and accounts payable opportunities. Responsibilities include prospecting, lead qualification, consultative solution selling, full-cycle sales, contract negotiation, presentations, forecasting, CRM maintenance, and relationship management with executive and technical stakeholders. The role requires collaboration with internal operations teams, achievement of sales targets, and approximately 30–40% travel plus regular headquarters visits.

Lead the migration of a legacy digital credit application monolith to a cloud-native Java and Spring Boot microservices ecosystem. Design modular adjudication services, versioned REST and gRPC APIs, event-driven integrations, zero-downtime migration strategies, and A/B testing infrastructure. Drive AI-assisted development, observability, CI/CD, contract testing, Salesforce synchronization, and collaboration with data science teams. Mentor engineers and provide technical leadership across complex fintech, lending, and credit systems.

Designs, develops, and supports scalable backend services, REST and gRPC APIs, automated testing, monitoring, and continuous delivery. Leads system architecture and technical initiatives, performs code reviews, mentors engineers, troubleshoots production issues, and documents designs and operational procedures. The role also supports major customer implementations and integrations on the IBM iSeries platform while collaborating with product, engineering, and customer stakeholders.

Own post-sale relationships with referral partners, driving adoption, retention, renewals, expansion, and revenue growth. Serve as a strategic advisor, lead business reviews, resolve escalations, coordinate cross-functional teams, enable product usage, and advocate for partner needs. Maintain partner records and report on satisfaction, renewal, and revenue metrics while developing success strategies and playbooks.

Develop new B2B corporate payments business across North America, focusing on virtual card opportunities and AP optimization. Generate and qualify leads, manage the full consultative sales cycle, negotiate contracts, prepare proposals, forecast revenue, maintain Salesforce data, and build relationships with executive and technical stakeholders. The home-based role requires 30–40% travel and regular visits to headquarters.

Own post-sale client relationships for small-business accounts, serving as a strategic advisor and driving adoption, retention, renewals, upsells, cross-sells, and ARR growth. Lead business reviews, product enablement, issue resolution, customer advocacy, and success reporting while coordinating cross-functionally with Sales, Product, Engineering, and Support. The role requires expertise in benefits administration products and regulations, strong relationship-building skills, and proficiency with CRM platforms.

Lead the vision, strategy, and organizational growth of Payments SRE across reliability, observability, automation, incident management, performance, capacity planning, and disaster recovery. Manage SRE leaders and engineers supporting high-availability, low-latency payment systems. Partner with executives and engineering and product teams, drive compliance and operational excellence, mentor leaders, build reliability frameworks, and advance AI-enabled operations.

Own enterprise IAM strategy, governance, engineering, and operations for identity lifecycle management. Lead IAM Operations and Engineering teams, modernize SailPoint IdentityIQ to Identity Security Cloud, automate joiner-mover-leaver workflows, and integrate hundreds of applications. Partner with application owners and Information Security on data standardization, testing, provisioning, and deployment. Drive RBAC/ABAC, entitlement rationalization, segregation of duties, directory modernization, ITIL adherence, automation, and measurable risk reduction.

Develop machine learning and statistical models to identify, measure, and manage credit and fraud risk. Partner with stakeholders to translate requirements into scalable solutions, analyze large application and transaction datasets, deploy end-to-end models, and improve risk decision-making. The role requires advanced Python or R and SQL skills, expertise in fraud and underwriting models, model deployment, statistical methods, and mentoring junior data scientists.

Leads a team of Expense Management Account Executives, owning pipeline creation, sales goals, win rates, and quota achievement. Responsibilities include hiring, coaching, performance management, sales strategy execution, team development, strategic customer involvement, and collaboration with product teams. The role also supports bringing new products to market and building a high-performing sales culture within the B2B payments business.