The Clinical Product Consultant handles product development and client interactions in utilization management, ensuring client needs align with AI technology through effective communication and collaboration.

Conducts quality assessments, audits data integrity, engages with client teams for process improvement, and develops client education on clinical concepts.

An Auditor UM plans and executes quality assessments on data elements, conducts audits, prepares reports, and educates clients about clinical concepts and compliance.

Serve as the primary post-sale contact for enterprise clients to drive product adoption, retention, renewals, and expansion. Build strategic account plans, engage executive stakeholders, resolve escalations, analyze usage data and health metrics, recommend best practices, mentor juniors, and influence product roadmap to maximize customer value and revenue.