Viz.ai Benefits Overview

Owns end-to-end clinical research and real-world evidence data management, including research database and EDC configuration, EHR data extraction, transformation pipelines, data cleaning, quality control, data lock, statistical analysis, documentation, and automated EHR-to-EDC integrations. The role requires hands-on work with messy clinical data, scalable ETL solutions, APIs, data models, reproducible code, and cross-functional collaboration with site IT, informatics, product, and research stakeholders.

Support multiple senior executives by managing complex calendars, domestic and international travel, meeting follow-ups, priorities, communications, expenses, confidential information, and leadership events. Prepare executive materials, coordinate across global time zones, and build AI-powered workflows to streamline administrative processes. Partner with fellow Executive Assistants and the People Team while providing backup executive support.

Own strategic healthcare customer accounts, building executive relationships and driving onboarding, adoption, retention, renewals, expansion, and upsell opportunities. Develop customer success plans, monitor health metrics, conduct business reviews, lead training, and advocate for customer needs internally. Collaborate with Sales, Product, Engineering, Marketing, and Support while mentoring junior team members and influencing customer success strategy.