Viral Nation Benefits Overview

Supports creator campaigns by validating records, reviewing brand safety risks, monitoring content, and coordinating creator invoicing and payments. Responsibilities include reviewing invoices against statements of work, submitting billing tickets, tracking payments, resolving discrepancies, maintaining campaign and billing records, preparing reports, and escalating content or payment issues. The role collaborates with Client Services, Creator Relations, Finance, and other stakeholders while managing multiple detail-intensive workflows and deadlines.

Leads client services and portfolio strategy for influencer marketing accounts, overseeing revenue growth, forecasting, staffing, proposals, delivery quality, client relationships, risk management, and operational consistency. Develops senior account leaders, drives cross-functional collaboration, improves scalable workflows, and applies AI- and data-first approaches to enhance efficiency, innovation, and client outcomes.

The Senior Operational Project Manager coordinates delivery across multiple departments, manages client engagements, oversees resource allocation, and ensures project timelines are met within a fast-paced marketing agency environment.