Jobs at VCA Northview Animal Hospital Specialty Referral Center

Provides front-desk and client service support at a veterinary hospital by greeting clients, answering calls, scheduling appointments, processing payments, explaining products and services, managing records, conducting follow-ups, and maintaining a clean facility.

Provides daily care for kenneled animals, including feeding, watering, exercise, cleaning, bathing, grooming, and directed medication administration. Monitors animal health and behavior, maintains care records, safely handles and restrains animals, reports concerns, assists the medical team, and communicates with pet owners. Requires physical stamina, efficient task prioritization, and availability for evenings, weekends, and holidays.

Manages veterinary hospital operations, staff development, hiring, performance management, budgeting, profitability, facility maintenance, client service, and patient-care support. Partners with the Medical Director and regional leadership to maintain quality standards, resolve client complaints, manage records, and support business growth. Requires customer service, financial budgeting, marketing, personnel management, communication, delegation, and veterinary practice leadership experience.

Provides daily care for boarded and hospitalized dogs and cats, including feeding, walking, play supervision, bathing, cage cleaning, laundry, and facility maintenance. Assists veterinarians and technicians as needed while delivering quality animal care and client service. The role may be full-time or part-time and offers opportunities for advancement into veterinary assisting.

Provides advanced emergency and critical care veterinary medicine at a 24-hour specialty hospital. Responsibilities include diagnosing and treating critically ill or injured animals, collaborating with veterinary specialists and care teams, teaching colleagues, maintaining high medical standards, and building trusted relationships with clients and associates. The role requires full- or part-time availability and participation in a collaborative, technology-enabled hospital environment.

Provides veterinary radiology services at a specialty hospital in collaboration with radiologists, specialty teams, and emergency clinicians. The role includes interpreting diagnostic imaging, supporting world-class patient care, teaching colleagues, and maintaining strong client and associate relationships. This is a full-time position with a rotating four-day workweek.

Coordinates specialty veterinary referrals and appointments while providing exceptional client service. Responsibilities include greeting clients, answering calls, scheduling and confirming appointments, conducting follow-ups, explaining fees, processing payments, recommending products and prescriptions, educating pet owners, maintaining medical records, and supporting front-desk CSR duties.