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TrainingPeaks (A Peaksware Company)
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Jobs at TrainingPeaks (A Peaksware Company)
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As a Customer Success Representative at TrainHeroic, you will collaborate with all teams in the organization to ensure a successful customer journey. Your responsibilities include identifying customer problems, driving adoption of solutions, representing the voice of the customer in product development, managing key accounts, and analyzing team metrics for improved practices. This role requires excellent communication skills and 2+ years of technical support/customer service experience.
As a Senior Software Engineer at TrainingPeaks, you will be responsible for creating and supporting sites and services, developing front & backend code, improving system scalability, mentoring junior developers, and driving open team communication. The role involves contributing to product development, architecture/design discussions, and continuous learning.
As an A/R Collections Specialist at Peaksware, you will be responsible for collecting past-due receivable balances, applying payments to customer accounts, and reconciling accounts. You will work closely with the accounting team and collaborate with various departments to ensure accurate customer account balances.
As a Data Engineer at TrainingPeaks, you will be responsible for creating and maintaining data solutions to meet business needs. You will collaborate with data analysts and engineers to improve data quality and reliability. You must be proactive, a continuous learner, and enjoy solving challenging problems.
As a Platform Engineer, responsible for building highly available reliable platforms supporting good development practices and cloud tools. Develop new features, collaborate with teams, and continuously improve the platform. Knowledge in cloud computing and modern Cloud/DevOps topics is key.
As a Senior Product Designer at TrainingPeaks, you will be responsible for designing intuitive, meaningful, and elegant design solutions for coaching SaaS platforms and consumer athlete product offerings. Working closely with the Product Team, you will lead diverse design approaches, facilitate collaboration, and make product and design decisions based on research findings and market trends.
Senior Software Engineer responsible for creating and supporting sites and services that power products, developing modular front & backend code, improving system scalability, and driving architecture decisions. Collaborate with Engineering Team and mentor junior developers while continuously delivering features for customers.
Seasonal Account Specialist responsible for processing orders, increasing customer lifetime value, and providing excellent customer service. Collaborate with teams, leverage tech stack, and follow Sales and Account Management processes.