Jobs at Toast

Conduct field-based sales across the Denver territory by prospecting restaurants, managing the full sales cycle, delivering product demonstrations, tailoring Toast solutions, negotiating with decision-makers, and closing new business. Maintain sales activity in Salesforce, understand competitors, and coordinate with internal teams to ensure successful delivery. The role requires local residency, reliable transportation, strong communication, organization, presentation and negotiation skills, and a track record of meeting or exceeding goals.

The Retail Account Executive will prospect and sign new accounts in convenience stores and grocery sectors, manage sales cycles, and collaborate with various teams. They will utilize a consultative approach to develop tailored solutions for clients and leverage Salesforce for sales activity management.

As a Retail Account Executive, you will prospect and sign up new accounts in retail, providing customized POS solutions and managing the sales cycle.

The Retail Account Executive will prospect and sign new accounts in convenience stores and grocery sectors, leveraging a consultative sales approach and Salesforce to manage the sales cycle and deliver customized solutions.

Own off-site SEO and content distribution, including backlink and citation outreach, guest post writing, third-party relationship management, competitive gap analysis, and backlink profile monitoring. Manage outreach pipelines, contribute to Reddit community strategy, collaborate with PR, Brand Content, and Product teams, and use AI tools to improve target research, pitch development, and link-building workflows.

Build and optimize automated release engineering systems, including CI/CD pipelines, build and deployment tooling, and AWS cloud infrastructure. Ensure software delivery quality, security, compliance, and reliability. Lead complex projects, participate in on-call support, mentor teammates, and promote technical excellence. The role uses Go, Java/Kotlin, TypeScript, GitHub Actions, PostgreSQL, DynamoDB, Backstage, AWS, and AI development tools.

Build and ship customer-facing products across backend services, APIs, data models, React web interfaces, and Android point-of-sale applications. Learn unfamiliar platforms quickly, collaborate with product and design, deliver resilient code, and own testing, instrumentation, on-call support, and cleanup. The role emphasizes 0-to-1 product development, customer-focused decision-making, rapid experimentation, and using AI tools to improve development velocity and quality.

The GTM Engineer will automate sales workflows using tools, build integrations, design a win/loss analysis program, and collaborate with sales teams to leverage AI insights.

Architects complex technical configurations and leads enterprise, multi-location implementations of drive-thru and digital menu board technology. Manages rollouts from design through go-live, resolves advanced hardware, software, and networking escalations, and coordinates with corporate IT, Product, Integrations, Sales, and franchise stakeholders. Provides internal QA, mentors peers, improves deployment workflows, and mitigates risks across large enterprise deployments.

Lead and coach a team of 6–8 Strategic Cuisines Account Executives across the West Coast. Drive sales productivity, pipeline performance, discovery, demos, and customized restaurant technology solutions in Thai. Partner with leadership to assess market opportunities, improve sales funnels, and coordinate delivery expectations across teams. This field-based role requires travel and local West Coast residence or relocation.

Lead Toast’s global privacy program across multiple jurisdictions, operationalize privacy requirements, assess vendor DPAs, mature privacy rights processes, oversee privacy reviews and DPIAs, manage risk registers, develop training and data governance initiatives, and report program KPIs. The role also drives automation using LLMs and collaborates with legal, technical, product, procurement, and business teams to implement privacy controls and mitigations.

Manage post-sale onboarding for Mandarin-speaking restaurant customers, configuring Toast menus and POS workflows for go-live. Consult with clients on configuration needs, create onboarding plans, train restaurant staff, document implementations, and promote operational efficiencies. The role manages multiple simultaneous engagements, maintains customer relationships, meets activation goals, and coordinates with internal project resources while working independently in a changing environment.

Product Counsel will advise product, engineering, data science, marketing, compliance, and sales teams throughout the product lifecycle. Responsibilities include counseling on regulatory compliance, privacy, intellectual property, consumer protection, AI and machine learning, data rights, platform architecture, APIs, identity and account security, and marketing. The role translates legal requirements into technical guidance, supports AI governance, monitors evolving laws, and develops scalable legal processes for a fast-paced technology company.

As a Senior Principal Engineer, you'll define and drive the technical strategy for customer experience platforms, lead architectural decisions, and mentor engineering teams to enhance customer and agent experiences.

Build and productionize agentic workflows, RAG pipelines, AI services, backend systems, and ML pipelines for sales automation. Integrate Salesforce, quoting engines, data lakes, and internal platforms using scalable, event-driven architectures. Lead 0-to-1 development of tools for account research, lead prioritization, and quoting while ensuring reliability, observability, performance, and resilience across the GTM technology stack.

Develop fullstack web applications, enhance platform performance, collaborate on high-impact opportunities, and ensure stable, scalable solutions. Engage in rapid iterations and be a committed team player.

Design, build, deploy, and maintain resilient, scalable production systems for Toast’s retail customers. The role sets long-term technical architecture and strategy, communicates technical direction, mentors senior engineers, improves engineering productivity, diagnoses performance issues, and drives initiatives amid ambiguity. Engineers collaborate directly with retail customers, visit stores, understand operational workflows, and use AI tools to improve development velocity and quality.

Leads Toast’s AI and analytics strategy for Enterprise Care. Owns the roadmap, evaluates and deploys AI-assisted support tools, develops operational intelligence products, and partners with Product, Engineering, and Data teams to move pilots into production. Establishes complexity and workload intelligence, assesses AI readiness, translates AI performance into measurable operational outcomes, and builds organizational AI literacy. The role requires extensive enterprise support or service-delivery leadership, hands-on production AI experience, operational data fluency, and the ability to drive trusted adoption among agents and executives.

Design, scope, and implement scalable backend and platform solutions for a reservations and waitlist product. Improve performance and usability, collaborate with Product and Design, identify high-impact opportunities, and contribute across the stack including APIs and front-end integration.

Own end-to-end bookkeeping for pilot restaurant customers, including account setup, monthly close, reconciliations, accruals, consolidation, tax support, and financial statements. Serve as the restaurant-accounting expert while partnering with product and engineering to define workflows and requirements. Build bookkeeping SOPs, controls, and QA processes from scratch, support restaurant operators, and help establish scalable tooling, automation, and hiring practices.