Jobs at Talkdesk

The Principal Consultant - Customer Enablement is responsible for leading implementations, consulting with enterprise clients, and enhancing product deployment while ensuring exceptional customer experience through training and collaboration with internal teams.

The FP&A Manager partners cross-functionally to build budgets, manage forecasts, and provide financial analyses to support strategic investments.

Manage people analytics and insights, lead the employee experience survey program, develop dashboards, and provide actionable insights to stakeholders within the organization.

The Pricing Strategy Associate Manager partners with Product Managers to enhance pricing proposals and ensures financial soundness through analysis and feedback, coordinating pricing activities across departments.

The General Counsel will provide legal advice on employment law, manage litigation, oversee employee agreements, and ensure compliance with labor regulations. They will also support HR operations and train internal teams.

The Senior Partner Solutions Engineer leads technical enablement, supports partner engagement, and drives Customer Experience Automation practices within the Talkdesk platform for key partners across the Americas.

The Solutions Engineer conducts research, discovers customer needs, specifies solutions, delivers presentations, scopes implementations, and collaborates with product management to meet customer requirements.

The People Operations AI & Automation Manager will optimize People processes through automation, manage Workday configurations, and lead AI-driven initiatives for improved employee experiences.

The Senior Solutions Consultant will implement CXA and CCaaS solutions for healthcare clients, lead projects, and serve as a technical resource while ensuring compliance and integration success with EHR systems like Epic.

The Senior Solutions Consultant will lead implementations of CXA and CCaaS solutions for healthcare clients, focusing on system integrations and providing technical guidance throughout the process.

Lead the implementation of CXA and CCaaS solutions for healthcare clients, focusing on EHR integrations, mentoring teams, and ensuring regulatory compliance.

Manage global income tax compliance, oversee tax provision, support audits, conduct tax research, ensure compliance with indirect taxes, and drive process improvements.

The Senior Solution Architect designs healthcare solutions, collaborates with teams, mentors junior staff, and ensures alignment with business goals and compliance.

The Senior Solution Architect will design CXA and CCaaS solutions for healthcare clients, lead business requirement discussions, and mentor junior staff, ensuring alignment with strategic objectives.

Lead customer implementation projects in healthcare and life sciences, managing scope, schedules, risks, and stakeholder communication to ensure success and adherence to project KPIs.

The Senior CX Manager is responsible for driving customer success by leading complex technical initiatives, managing relationships, and ensuring product adoption among enterprise clients.

The Senior Solution Architect designs and implements software solutions, works with cross-functional teams, provides mentorship, and engages clients to align solutions with business needs.