StraighterLine
StraighterLine Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers life insurance
Offers accidental death & dismemberment insurance
Offers disability insurance
Offers supplemental life insurance
Offers dental insurance
Offers health insurance
Offers Health Savings Account (HSA)
Offers Flexible Spending Account (FSA)
Offers vision insurance
Provides family medical leave
Offers generous parental leave
Offers performance bonuses
Career Growth + Development
Provides customized development tracks
Work-Life Balance + Wellbeing
Offers generous PTO
Provides paid holidays
Provides bereavement leave
Offers paid volunteer time
Provides paid sick days
Offers an Employee Assistance Program (EAP)
Company Culture
Offers a remote work program
Recently posted jobs
Consumer Web • Edtech • Kids + Family • Other • Productivity
Provides phone, chat, email, and help desk support to online learners, resolving issues and ensuring positive academic experiences. The role requires meeting contact-center performance metrics, following documented procedures, using multiple support platforms, identifying recurring issues, and collaborating cross-functionally to improve processes and self-service resources. Specialists also support colleagues and maintain internal knowledge resources while demonstrating empathy, professionalism, organization, and strong communication skills.
