The VP of Operations leads strategic execution and operational excellence at Spark Advisors, driving cross-functional initiatives, optimizing processes, and analyzing business performance. This role involves collaborating with leaders across departments to enhance efficiency and scalability as the company grows.

Own end-to-end product strategy and execution for broker-facing enrollment workflows. Manage and mentor two PMs, design compliant, high-throughput telephonic workflows, define measurable outcomes, instrument product analytics, and partner cross-functionally to reduce errors, speed enrollment, and ensure auditable compliance.

The Partner Account Manager will drive partner success by building relationships, overseeing onboarding, and ensuring satisfaction with Spark's platform.