Jobs at S&P Global

Execute low- and medium-complexity ratings workflows, guide analysts and business partners, resolve operational issues with cross-functional teams, ensure compliance with SOPs, and support process improvement and change management initiatives.

Lead Product Operations drives operational excellence across a ~$100M software portfolio: designing operating cadences, release governance, and performance frameworks (ACV, ARR, NRR, churn); aligning Product, Engineering, Commercial, and Customer Success; leading desktop-to-SaaS transformation efforts; integrating customer feedback; enabling go-to-market execution; and scaling AI/advanced analytics to inform product investment and drive growth.