Jobs at SonderMind
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Director of Operations

SonderMind
Greater Denver Area
1 day ago
+36
Own day to day processes, operations and key vendor relationships and define frameworks to organize and prioritize workstreams across company operations departments. Define, track and achieve key measures of success for company operations by developing efficient processes and policies, implementing technologies, and hiring/leading individuals to success. Through proactive and reactive leadership and customer service, support SonderMind’s scaling efforts and maintain flexibility to ensure our infrastructure is an enabler of our success. Define the vision and plan for SonderMind’s company operations to scale, ensuring that we are meeting not just today’s needs, but that we are anticipating and meeting the company’s needs for 6 months, 12 months and 18 months from now.

Community Liaison

SonderMind
Greater Denver Area
1 week ago
+36
We are seeking a Community Liaison to support our brand awareness and community development throughout Colorado. This role is highly cross-functional with multidisciplinary internal teams as well as with external stakeholders. The Community Liaison will lead with a clinical perspective on behalf of our clients and providers with a drive towards company growth and development. Our ideal candidate for this role possess a proactive, inquisitive and self-motivated attitude and is able to excel in both independent and collaborative environments.

Bilingual Customer Support Representative

SonderMind
Greater Denver Area
2 weeks ago
+36
We are seeking four Bilingual (Spanish and English) Customer Support Representatives to join our team! Our Customer Support Representatives (known as Wellness Coordinators) are tasked with building rapport with our customers and therapists in order to provide a world-class customer experience through phone, email and chat. Wellness Coordinators ensure a great experience by quickly building rapport with customers, researching complaints, and following through with customers to completion. Wellness Coordinators use time management skills to complete all tasks in a timely manner and are held accountable for metrics that may change due to business needs.

Director of Consumer Telehealth

SonderMind
Greater Denver Area
2 weeks ago
+36
We are seeking a Director of Consumer Telehealth to own the design, launch, and ongoing success of comprehensive, subscription-based telehealth options for consumers. The Director of Consumer Telehealth is a highly cross-functional role and will work closely with our Product and Engineering teams to ensure our product offerings, pricing models, quality measures, and ultimate product launch success are all taken into consideration. As our ideal candidate for this role, you are a highly strategic product builder who can quickly iterate with minimal direction to consistently move the needle to meet intended outcomes. You inspire trust and confidence in stakeholders in order to drive team focus on strict product deadlines. In addition, you have an entrepreneurial spirit, possess 'grit' and perseverance in the face of resource and time constraints, and can communicate effectively to multiple audiences. 

Sr Back End Software Engineer - Ruby on Rails

SonderMind
Greater Denver Area
2 weeks ago
+36
Our growing team is comprised of experienced healthcare, technology and product professionals who work very hard and thrive in a fast-paced environment that is constantly changing. As a Senior Back End Software Engineer, you will be able to make immediate impact on design and implementation decisions with the team. We demand healthy debate, but ascribe to a “disagree, but commit” attitude once we make a decision. You will drive and participate in design sessions as well as constantly evaluate technologies and trends to be leveraged to optimize our platform. 

Site Reliability Engineer - AWS

SonderMind
Greater Denver Area
2 weeks ago
+36
We are seeking a Site Reliability Engineer to ensure our operational environments run smoothly, deployments happen flawlessly and to provide guidance on Amazon’s best practices. You will work closely with our Agile teams to provide advice and solutions to continue to move the product forward in a fast-paced environment. As our ideal candidate for this role, you follow through on your commitments to the team paying special attention to details. You adaptive and flexible in a fast-changing work environment and are able to disagree but commit to team decisions in order to advance our mission as rapidly as possible.