Jobs at Solace (solace.health)

Lead hands-on full-stack development of scalable product features, from database models through UI components. Set technical direction, architect and optimize systems, mentor engineers, conduct code reviews, improve workflows, and champion testing, code quality, and continuous deployment. Collaborate with product and design teams, resolve technical bottlenecks, and lead production releases in a fast-paced startup environment.

Support patients and healthcare advocates through phone, email, and chat. Responsibilities include confirming appointments, troubleshooting issues, resolving inquiries, onboarding clients, documenting feedback, reporting platform problems, and helping improve the customer experience. The role requires empathy, attention to detail, basic technical troubleshooting skills, adaptability across shifts, and the ability to handle complex or difficult conversations.

Build predictive and machine learning models for patient needs, operational forecasting, churn, advocate quality, and risk. Design A/B tests and causal inference studies, apply advanced statistical methods, productionize models with data engineers, and communicate insights to business stakeholders. The role requires Python, advanced SQL, forecasting expertise, statistical proficiency, data privacy awareness, and the ability to work independently in a fast-paced healthcare startup.

Build and maintain scalable data pipelines, infrastructure, data models, and APIs using Python, SQL, Airflow, Snowflake, dbt, Terraform, and cloud services. Ensure data quality, security, observability, and reliability while collaborating with analysts, product managers, and engineering teams. Own aspects of the FastAPI data service, including design, deployment, monitoring, and performance. Handle sensitive healthcare data in compliance with governance standards.

Build and maintain full-stack web features across database models, APIs, services, and user interfaces. Own product workflows from requirements and design through deployment, write production-ready code, collaborate with product and design, improve system reliability, and lead continuous releases. The role requires strong React, TypeScript, and Node.js experience, autonomy, clear communication, and a bias toward execution in a startup environment.

Build and lead Solace’s performance creative organization for a large paid media program. The role owns creative testing frameworks, CPA improvement, analytics taxonomies, content libraries, UGC and branded production, brand guardrails, regulatory review systems, and cross-channel creative learning across Meta, TikTok, AppLovin, and YouTube. The manager will hire and mentor creative strategists, designers, editors, and operations staff while improving creative velocity, hit rates, and acquisition performance.

Provides high-trust administrative and operational support to founders and C-suite leaders. Responsibilities include complex calendar management, meeting and event coordination, executive communications, travel and expense management, confidential information handling, leadership cadence support, action tracking, and process improvement. The role serves as a liaison among executives, employees, partners, vendors, and stakeholders while anticipating needs and ensuring effective execution during periods of rapid change.

Provide proactive legal counsel to Product and Engineering throughout the product lifecycle, implement privacy-by-design, lead privacy assessments (including AI features), draft and maintain user-facing product legal documents, advise on data-sharing/vendor integrations and ad/marketing compliance, and build playbooks to scale product operations while coordinating with cross-functional teams.

Build and maintain cloud infrastructure and application platform to enable rapid deployments, troubleshoot incidents, design self-healing systems, join on-call rotation, and support product and data engineers with observability and networking expertise.