Jobs at Snapdocs, Inc.

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In this crucial role, you will drive the adoption, expansion, and results of our new lender customers through in-depth implementation and project management. This means you’ll manage the onboarding of a handful of enterprise key accounts while simultaneously improving our approach. 

Hiring the best talent out there takes thoughtfulness, strategy and constant refinement. In this critical role, you will work with our team of top-class recruiters to make sure that the team runs as effectively as possible, in order to ensure that Snapdocs continue to bring on the best and brightest candidates out there.  Snapdocs is an early-stage, rapidly growing company backed by investors like Sequoia, SV Angel, and YCombinator. We are

Are you an engineering manager who loves to code and design scalable applications? Interested in solving real-world problems for an industry relatively untouched by technology? Then we have a role for you... Snapdocs is an early-stage, rapidly growing company backed by investors like Sequoia, F-Prime Capital, SV Angel, and YCombinator (WC14). We're a small team tackling the absolutely massive mortgage market. We're bringing modern, elegant

Our ideal candidate has 7+ years in account management, business development, management consulting or a related field where you’ve had to advise clients, build relationships, dig into data to inform decisions, and drive back to clear business results. Over that time, you’ve developed a toolkit of consulting and project management diagnostics, frameworks, and strategies that you’re eager to put in place at an early stage company. Clients have come to respect and trust you for your ability to simply communicate complex ideas, ask great questions, listen to various perspectives, and prescribe the best course of action and your team views you as a hyper-effective person who can dig into the weeds, pull up to connect back to strategy, and generally “gets stuff done.”

We are looking for an IT Support Technician to join the growing InfoSec team in our downtown Denver Office. This high impact role is an opportunity for you to shape the foundation and business process in which the IT support team operates. This role requires wearing many hats, working with a vast range of tools & technologies while supporting the entire company through a high growth period. If that sounds exciting, then we have a position for you.

As a Senior QA engineer, you will play a pivotal role in the testing and validation of our product features and fixes. You will add to the QA team’s ability to build out testing infrastructure, and continue to move the needle towards higher quality and a devops culture. You should have a passion for software testing, an inquisitive mindset with a keen attention to detail, a strong desire to learn, and enjoy debugging and identifying complex issues. Patience, ability to prioritize, meet deadlines under pressure, proactively communicate issues to stakeholders and management with the appropriate level of urgency, and the innate ability to work collaboratively are key.

Our ideal candidate has 1-3 years of experience in an administrative role where you’ve had to advise clients and handle support queries. You have excellent written and oral communication skills and you bring a positive attitude to everything you do. You're a resourceful and self-starting team player, hungry to contribute to the company's overall mission.

Our ideal candidate has 1-3 years of experience in onboarding new clients, managing accounts, or supporting change management initiatives where you’ve had to advise clients and handle support queries. You have excellent written and oral communication skills and you bring a positive attitude to everything you do. People like listening to you (and you like listening to them!) You're a resourceful and self-starting team player, hungry to contribute to the company's overall mission.

As a Senior Software Engineer you will play a central role in the development of high-volume, low-latency applications for mission-critical business systems. You will own the design, build, and maintenance of APIs, backend services, and distributed systems. In addition to contributing to core services, you will build new tools for our in-house Quality Control team & even lend a helping hand to debug production issues across services when the need arises. You will work with product and engineering teams to release at a high velocity and contribute in all phases of the SDLC. We expect you to lead by example, improve engineering standards, live best practices and create processes that enable our team to build world class software for an industry in need of change. 

As the Product Management lead for Security and Compliance you will own the security roadmap and build innovative solutions to maintain our position as the most secure real estate technology platform. You will also be the teams shared resource and subject matter expert on the regulation and compliance nuances of the real estate industry. Lastly, you will work collaboratively to ensure our platform meets all relevant security and audit standards, as outlined by the InfoSec team’s strategy and roadmap.

Our ideal candidate has 10+ years in customer-centric roles, 3+ of which was spent managing a team or in complex professional services arrangements at software companies. You have experience working with Enterprise Clients, where you have had to advise clients, build strategic relationships, implement and onboard complex customers, and run multiple efficient projects at once. You have also dug deep into data to inform your decisions, and have connected these insights back to clear business results. Above all, you are an influential people leader and your team has come to respect and trust you for your ability to simply communicate complex ideas, ask great questions, listen to various perspectives, and prescribe the best course of action. 

Our ideal candidate has honed the ability to sell, negotiate, and close C-level six-figure deals. Over the past 8+ years of selling Enterprise Applications/SaaS software, you have navigated complex sales cycles with multiple decision makers, overcome objections, and identified value for your clients while consistently delivering on (or above) your quota. You have the startup mindset and know what is required to be a success in a maturing org. It's a plus if you have spent some time selling into the financial services vertical but not a deal breaker. Your unique ability to listen and connect makes it easy for clients to commit to next steps and has been the key to your success in growing revenue by driving account penetration. 

The Regional Sales Director will be responsible for building and leading a team of high performing Enterprise Account Executives. You will assess what’s currently working well and what needs to be improved and work with the broader team to make such improvements. You will optimize the sales process including opportunity planning and drive consistency across the team. You will be working alongside the team and lead from the front. You get energy from taking on and delivering against big targets and you always find new strategies to achieve your goals. Partnering closely with the VP of Sales, Marketing and SDR teams, you will determine how to strategically generate net new revenue and bring in new logos. We will rely on your strong sales skills to identify and work with key stakeholders that can drive consensus across the organization and help push deals forward. 

As a subject matter expert at Snapdocs, you will develop privacy compliance programs that map to standard frameworks including ISO 27001, GLBA and CCPA. You will Support ongoing certification assessments including ISO 27001 and SOC2 while maintaining documentation, processes, and continuous monitoring of Snapdocs’s implementation of various control frameworks. You will also participate in selecting, planning, and implementing control programs with a focus on automating privacy and compliance functions. Lastly, you will collaborate with internal teams to maintain and improve our privacy and regulatory compliance program. 

As an early product designer, you will be a leader on our design team. You will identify and solve problems around things like fully digital closings, our e-note product and scaling our platform to handle bringing on a large swath of new customers. You will develop working relationships with colleagues across the business, and actively look to mentor others and contribute to the wider design community. You will design software that reimagines real estate transactions with beautiful, modern experiences that put people first. 

A true BP role, you will partner closely with the people leaders you support to really understand their corner of the business and the people-related needs/gaps/opportunities in their functions. As a cultural exponent, you will espouse and exemplify Snapdocs’ operating principles and help us continue to build our already strong company culture into something that is a clear differentiator for us. And, don’t forget, we’re still a scrappy, growing startup. The people team you’ll be joining is barely a quarter old. All of this to say that we will need your help as we put foundational people programs into place. Things like: performance management, diversity and inclusion, talent development & feedback, learning and development, manager training, employee engagement & retention, compensation/total rewards, and internal communications. 

Our ideal candidate is an experienced leader who knows what it takes to shape a successful Revenue Operations function from scratch in enterprise sales organizations. You have 6+ years of experience managing both marketing and sales operations in a SaaS startup environment. You love data and are not afraid to dig into the details- for example, building informative decks with self-explanatory illustrations and graphs. You have implemented various marketing, sales and customer success tools and have a vision for how the entire revenue tool stack should be structured. You also have an ability to lead cross-functionally (this role will touch every piece of the organization), are results-oriented, have a bias for action (we’re a startup), a natural curiosity, and a strong business analytics skill set. These will be the foundational attributes that will set you up for success in this role.

We are looking for a User Support Associate to support the users of our technology (including notaries and other mortgage industry pros). Engaging directly and in a hands-on way with our customers in this role, you will help them get the most out of our product while gathering their feedback and sharing that super valuable data with the broader Snapdocs team. Your ability to make people feel at ease will be key as you help clients in old-school, risk-averse industries to adopt a new technology.

As a Software Engineer you will play a central role in building a quality digital closing platform that our partners can trust and use. We build high-volume, low-latency applications for mission-critical business systems that enable our users to streamline workflows. You will design, build, and maintain APIs, services, and distributed systems. In addition to contributing to core services, you will contribute to debugging production issues across services, participate in code reviews and arch specs. Your day to day interactions span product and engineering teams to release at a high velocity in all phases of the SDLC. We have a small team so your contributions will have huge impact.