Jobs at SmithRx

Manage an assigned book of business to drive post-sale success and retention. Support account management with reporting, escalation research, implementation support, and stakeholder engagement. Build trusting client relationships, identify risks to satisfaction, coordinate internal teams to resolve issues, and carry smaller accounts to develop account management skills.

Provide financial and data analysis for Account Management by translating pharmacy claims and rebate data into strategic insights, ensuring report integrity, supporting client meetings/QBRs, and improving reporting tools to mitigate spend and attrition.

Manage a team of prior authorization Pharmacists, ensuring quality reviews, adherence to compliance standards, and performance measurement via KPIs while mentoring and driving operational improvements.

The Director of Project Management will oversee the PMO function, implementing governance frameworks and driving decision-making processes for complex projects in the company.

The Account Coordinator supports client satisfaction post-sale by managing relationships, troubleshooting issues, and collaborating with teams to ensure client success in pharmacy benefit management.

As a Senior Software Engineer at SmithRx, you will design, develop, and maintain back-end architecture for our product suite using various programming languages, collaborate with stakeholders, ensure high-quality software, and mentor junior team members.

Lead design and delivery of large-scale data pipelines and warehouse systems. Define technical strategy, enforce data governance, improve developer efficiency, mentor engineers, and align data engineering efforts with business goals to enable analytics and ML at scale.

Lead the Tools & Frameworks engineering team to build shared backend libraries, internal tooling, scalable APIs, and schemas. Define roadmap, balance technical and business priorities, drive architectural excellence (including FHIR translation, monorepo decomposition, data federation, event-streaming), mentor engineers, and collaborate cross-functionally to improve developer productivity and platform reliability.

Lead PBM pricing strategy for enterprise offers and RFP responses. Reprice prospect data, craft compelling AWP discount and rebate-guarantee proposals, support sales and legal negotiations, assess pricing risk, and produce client-ready analyses and presentations to win large employer business.

The Lead, Account Support is responsible for managing a team focused on achieving key performance indicators, customer satisfaction, and facilitating cross-functional collaboration to resolve issues and improve processes.

Lead design, development, and maintenance of SmithRx frontend features using JavaScript and React while ensuring high-quality code and scalability. Collaborate with product teams and mentor junior engineers.

Lead long-range planning, build and maintain unit-economics and forecasting models, deliver executive-ready analyses for leadership and board, support fundraising and strategic initiatives, partner cross-functionally on pricing, KPIs, and tools, and establish systems and reporting for Strategic Finance.

Lead test strategy within sprint teams, design and maintain automated API and UI tests and frameworks, create test plans and metrics, find and track defects, and improve CI/CD, security, and performance testing using automation and AI tools.

As a Staff Software Engineer, you will develop backend architecture, collaborate with stakeholders, mentor juniors, and ensure software quality while leveraging various technologies and AWS platforms.

Lead test strategy and automation across products, build and maintain automated API and UI tests, improve test frameworks and CI/CD, author test plans, report defects, and champion quality across teams.

Provide post-sale clinical pharmacy consultation and account management for PBM clients. Build client relationships, recommend and implement clinical programs, analyze pharmacy benefit data, support QBRs, communicate formulary value, and collaborate cross-functionally to improve outcomes, cost savings, and client satisfaction.

Support presales by preparing high-volume, client-ready deliverables: clean large data files into standardized Excel templates, run analyses and reports with BI/SQL tools, review documents (Adobe), track deliverables in Salesforce, and ensure quality through audits.

Lead development and execution of forward-looking drug spend forecasting models, quantify macro-market impacts, partner with clinical and pricing teams, translate analytical findings for executives and clients, build automated reporting with Data Analytics, support sales/proposals, engage brokers/consultants, and drive strategic growth projects.

Build, refine, and maintain pricing models and bid-data pipelines using SQL and Looker/Tableau. Translate stakeholder requirements into technical specs, collaborate with Data and Engineering, perform deep-dive analyses, provide Tier 3 support for complex submissions, maintain documentation, and improve self-service BI reporting and automation.

The Manager of Benefit Operations Testing & QA leads a team responsible for benefit configuration and management, ensuring high-quality delivery and process improvement in pharmacy benefits operations.