Jobs at SmithRx

Manage an assigned book of business to drive post-sale success and retention. Support account management with reporting, escalation research, implementation support, and stakeholder engagement. Build trusting client relationships, identify risks to satisfaction, coordinate internal teams to resolve issues, and carry smaller accounts to develop account management skills.

Provide financial and data analysis for Account Management by translating pharmacy claims and rebate data into strategic insights, ensuring report integrity, supporting client meetings/QBRs, and improving reporting tools to mitigate spend and attrition.

Manage and grow strategic partnerships with Health Plans and TPAs by developing partner playbooks, enabling partner evaluation of SmithRx, collaborating cross-functionally, supporting RFP responses, facilitating partner meetings, and driving opportunity growth. Travel ~10-15% and create collateral to communicate SmithRx value proposition.

As a Senior Software Engineer at SmithRx, you will design, develop, and maintain back-end architecture for our product suite using various programming languages, collaborate with stakeholders, ensure high-quality software, and mentor junior team members.

Design and execute complex test plans for benefits configuration, validate advanced logic (prior authorization, accumulators), document defects, liaise with Benefit Operations, and mentor junior testers to ensure accurate claims adjudication and plan design implementations.

Lead enterprise sales for employer groups of 20,000+ lives: develop and execute sales strategy, own full sales cycle, build C-level and broker relationships, forecast pipeline in Salesforce, collaborate with clinical, legal and pricing teams, represent the company at events, and close complex high-value PBM deals.

Lead and coach a team of Partner Relationship Managers to ensure post-go-live partner success with TPAs and data partners. Oversee partner governance, EDI/ETL/API data integrations, escalation management, cross-functional collaboration, KPI-driven performance, and risk mitigation to drive partner adoption and operational excellence.

As a Staff Software Engineer, you will develop backend architecture, collaborate with stakeholders, mentor juniors, and ensure software quality while leveraging various technologies and AWS platforms.

Senior executive responsible for strategy, contracting, and management of SmithRx's national pharmacy network. Lead negotiations with retail chains, PSAOs, specialty and mail-order pharmacies; ensure compliance, credentialing, audit/FWA prevention, CMS readiness, and network performance against SLAs. Partner cross-functionally with Sales, Product, Clinical, Pricing, and Data teams and build/mentor a high-performing network team while driving cost-effective, transparent network solutions.

Executive leader responsible for manufacturer-facing supply chain: define and execute rebate strategy, lead manufacturer and GPO negotiations, design formularies and clinical utilization management, oversee P&T committee, drive specialty drug strategy, and build/mentor a cross-functional team to optimize lowest-net-cost and clinical value for clients.

Lead development and execution of forward-looking drug spend forecasting models, quantify macro-market impacts, partner with clinical and pricing teams, translate analytical findings for executives and clients, build automated reporting with Data Analytics, support sales/proposals, engage brokers/consultants, and drive strategic growth projects.

Owner-operator for growth experiment architecture and execution: run weekly growth sprints in Asana, design and implement automated outbound plays across Cargo, Outreach, Salesforce, BenefitFlow, and ZoomInfo, manage AI tooling and integrations, track project timelines, analyze experiment results, and collaborate with BDRs and Marketing Ops to scale personalized outreach.

Serve as the first GTM finance business partner, building forecasting, KPIs (CAC, LTV, payback), pricing and P&L models, headcount and commission modeling, monthly and annual planning, and systems/tooling to support Sales and Marketing decision-making and ROI-driven growth.

Design, implement, and govern enterprise identity systems (Okta-first) including HR-driven provisioning with Workday, SSO/SCIM for SaaS, AWS identity architecture, OPA/Rego policy-based authorization, machine/non-human identity lifecycle, AI-agent identity governance, device trust via MDM integration, and mentor engineers while producing runbooks and compliance-ready documentation in a HIPAA-regulated environment.

The Proposals Pricing Analyst will conduct claims analysis and create deliverables to assist the sales team in demonstrating SmithRx's value. They will query large datasets, provide insights from historical data, and prepare client-ready reports while collaborating with internal teams.

Lead strategic financial analysis and the integrated 3-statement Long Range Plan. Build investor-grade models, valuations, and cash/liquidity forecasts. Support fundraising and M&A diligence, benchmark competitors, and partner with leadership and FP&A to align short- and long-term financial planning.

The Partner Operations Specialist monitors eligibility, accumulator, and claims files, resolving issues and improving workflow efficiency while supporting new partner integrations and client implementations.

The Senior Account Manager at SmithRx ensures client satisfaction and retention by managing Tier 1 clients, developing success plans, and collaborating across teams to resolve issues.

Lead optimization and administration of Salesforce platform: design scalable declarative solutions, manage security and data governance, support integrations and middleware, assist minor Apex development, build reports/dashboards, and partner with Sales, Marketing, Product, and Support to automate workflows and support release/change management.

Provide clinical expertise and enablement for Plan Operations and Implementation teams during client onboarding. Advise clients on drug spend, utilization, formulary compliance, and clinical programs; communicate formulary changes; create clinical marketing materials; analyze benefit designs and communicate reporting needs; act as clinical liaison to internal teams and recommend cost-saving clinical programs.