Benefits at SimplyInsured

In this role, you will manage strategic partnerships, develop account plans, and drive growth by maintaining strong client relationships.

Provide multi-channel support (phone, chat, email) to potential and existing customers, resolve billing and administrative questions, document interactions in ticketing/CRM, and suggest process/product improvements to improve customer experience.

The Senior Product Manager will lead product development, establish strategic partnerships, and execute roadmaps to enhance services for small businesses.