Jobs at ShopMy

Frontline support for creators: manage inbound requests, troubleshoot technical issues, document product issues and trends, build support resources, escalate to Product/Engineering, and partner cross-functionally on process improvements.

Lead end-to-end brand and marketing design initiatives, create hero assets and scalable campaign systems, translate briefs into visual direction, produce marketing collateral across channels, provide creative direction and mentorship, collaborate cross-functionally and with agencies, and maintain a premium, consistent ShopMy visual identity.

Founding PR & Communications hire to build and lead earned media strategy. Responsibilities include media relations, story and channel development, executive thought leadership, data-driven launch storytelling, crisis management, and scaling PR operations including agency management and hiring junior talent.

As Senior Manager of Product Research, you'll lead user research projects, advocate for user needs, and drive insights for product improvements.

The Senior Product Designer will own end-to-end design processes, collaborate across teams, contribute to a design system, and ensure exceptional usability and aesthetics while iterating rapidly.

Serve as the primary escalation for complex brand support issues, resolve tickets end-to-end, identify root causes and recommend fixes, improve knowledge bases and onboarding docs, enhance AI support coverage, and partner with Product, Engineering, and Trust & Safety to surface and resolve systemic issues.

Manage and grow affiliate network and agency relationships, support onboarding and rate negotiations, coordinate paid placements from asset collection to reporting, identify upsell opportunities, and own smaller brand accounts to drive affiliate program growth.

The Senior Full Stack Engineer will design and implement APIs with NodeJS, develop UIs with React, manage data pipelines, and deploy projects on AWS.

As a Business Development Representative, you will generate qualified leads, support Account Executives, manage the sales pipeline and conduct prospect research while driving client acquisition efforts.