Jobs at ServiceNow

Leads the IT Asset Management Product Design team, managing and mentoring designers while driving AI-enabled workflow innovation, visual quality, data visualization, and platform consistency. Partners with Product and Engineering leadership on strategy, roadmaps, and execution. Oversees user journeys, information architecture, prototypes, interaction patterns, and polished design specifications for complex enterprise software across web and mobile experiences.

Leads visual and motion design technology for AI workflow products. Builds high-fidelity React prototypes using modern web technologies, codifies kinetic design systems, partners with design systems and engineering teams, and mentors designers through hands-on pairing and workshops. Translates visual concepts into production-ready front-end experiences with strong attention to animation, accessibility, performance, and consumer-grade polish.

Drive new-business revenue for ServiceNow’s OT and cyber-physical security portfolio across state and local government accounts in the US West. Responsibilities include territory planning, prospect research, account strategy, relationship development with cybersecurity and operations leaders, solution advising, deal negotiation, and coordinating cross-functional teams and partners. The role requires government sales experience, cybersecurity or OT/ICS expertise, strong executive relationships, and a record of exceeding sales targets.

Drive new-business SaaS revenue through account and territory planning, prospect research, business development, and field sales. Build trusted relationships with C-suite stakeholders, map client relationships, coordinate cross-functional resources, advise customers on IT roadmaps, and identify specialists to support deals. The role requires negotiating agreements, achieving sales targets, maintaining executive relationships, and promoting a collaborative customer-success focus.

Own commercial performance, renewals, retention, expansion, adoption, and customer outcomes across high-value manufacturing accounts. Serve as a strategic advisor to CIOs and senior IT leaders, translating transformation priorities into ServiceNow roadmaps. Lead complex cross-functional transformations, governance, AI adoption, value realization, executive presentations, customer health reporting, and product feedback while building trusted executive relationships.

Drive revenue for ServiceNow Finance, Procurement, and Legal Workflow solutions through enterprise sales partnerships, pipeline development, executive discovery, account strategy, product demonstrations, technical consultation, and complex deal closure. The role requires translating AI and workflow automation capabilities into business value, building executive relationships, and collaborating effectively in a matrixed environment.

Partners with Sales to advise enterprise customers on cybersecurity, identity, access, asset visibility, exposure management, and risk solutions. Leads technical discovery, solution design, demonstrations, proof-of-value and proof-of-concept engagements, customer validation, training, and executive discussions. Translates technical capabilities into business outcomes, creates customer-facing documentation, supports events, and collaborates cross-functionally to advance sales opportunities and improve customer outcomes. Travel is typically 25–50%.

Serve as a Sales Engineer for Armis, delivering virtual and in-person technical demos, deploying proof-of-value installations, leading technical training, supporting conferences, developing prospect-facing documentation, troubleshooting, and collaborating with sales to close enterprise cybersecurity SaaS deals. Travel up to 40%.