The Sales Development Manager leads the SDR team, driving metrics analysis, coaching representatives, improving processes, and partnering with Talent Acquisition for hiring needs.

The Customer Success Specialist partners with the sales team to manage contract renewals, assist with Salesforce, and ensure smooth billing processes for customers, while providing tailored support and solutions.

The Remote Support Engineer provides technical support, coordinates with vendors, and troubleshoots server storage issues for customers.

This role involves providing technical support via various channels, diagnosing issues, and coordinating service delivery for customers outside the current geographic footprint.