Jobs at Salesforce

Sell MuleSoft integration solutions to Combatant Commands, positioning Anypoint Platform and DataGraph for API-led connectivity, JADC2, secure data sharing, and legacy modernization. Manage stakeholders across commands, military service components, and systems integrators; collaborate with Salesforce teams; and engage senior technical leaders on microservices, service mesh, and Zero Trust. The role requires federal defense sales expertise, COCOM relationships, SaaS and hybrid-cloud fluency, and experience closing $1M+ annual contract value deals.

Serve as a strategic advisor and Salesforce platform expert for large enterprise clients. Architect scalable, secure integration and data solutions, manage risk and customer expectations, lead strategic initiatives, mentor teams, and collaborate with delivery and solution architects to ensure extendable, maintainable implementations that drive business value.

Manages high-value Salesforce customers by delivering Signature Success Plan outcomes, driving Sales and Service Cloud adoption, aligning technical and business goals, monitoring platform health and usage, coordinating incident resolution, conducting enablement and quarterly reviews, and identifying renewal and expansion opportunities. Builds executive relationships, develops success plans, translates technical issues into business value, and partners with Sales, Engineering, and Product teams.

Lead enterprise AI and solutions architecture across agent orchestration, MCP capabilities, semantic data, headless Salesforce experiences, AI-assisted development, and AI governance. Advise C-suite stakeholders, resolve platform-fit ambiguity, collaborate with pre- and post-sale teams, and remain engaged through delivery, including recovery of stalled enterprise rollouts.

Leads enterprise experience design engagements from strategy through execution, guiding multidisciplinary teams, customer discovery, research, workshops, interaction and visual design, prototyping, and digital vision. Develops project scopes, roadmaps, and proposals; manages client relationships, team performance, scope changes, and stakeholder alignment. Mentors designers and uses AI tools to improve design outcomes. Requires extensive experience design consulting, enterprise transformation, client engagement, and team leadership.

Own the full Salesforce Slack sales cycle for State and Local Government and Education customers. Generate and manage opportunities, prospect through networking and cold calling, meet sales quotas, forecast accurately, and drive customer satisfaction and retention. Serve as a Slack subject matter expert, enable account teams, deliver product demonstrations, collaborate with solution engineers, and build executive-level relationships across assigned accounts and regions.

Drive new business across an SMB territory owning the full sales cycle: prospecting, discovery, demos, negotiation, and close. Build pipeline via outbound/inbound and partners, collaborate with Sales Engineering/Marketing/CS/Product, and meet monthly and quarterly revenue goals while positioning Qualified's conversational marketing and AI platform as a strategic solution.

Designs and documents enterprise Slack and Slack AI solutions for customer implementations. Translates requirements into buildable architectures, facilitates design workshops, evaluates configuration and integration options, creates technical artifacts, identifies risks, and partners with delivery teams and stakeholders. The role also designs Salesforce cross-cloud integrations, improves reusable design practices, and supports post-launch adoption and platform maturity.

The Enterprise Account Executive focuses on selling Apromore's AI-driven process intelligence solutions to enterprise clients, driving sales cycles and fostering client relationships.

Owns the success, adoption, renewal, and expansion of high-value Salesforce Signature customers, particularly in state, local government, and education. The role serves as a trusted strategic advisor, coordinates Signature deliverables, drives Sales and Service Cloud adoption, monitors platform health and usage, manages risks and incidents, and aligns business and technical stakeholders. The manager also conducts enablement sessions, develops success plans, uses AI tools, and partners with Sales, Engineering, and Product teams.

Support Salesforce GovCloud reliability and high availability in a 24/7 operations environment. Responsibilities include incident response, root cause analysis, infrastructure administration, security and compliance alignment, automation, monitoring, preventative remediation, and workflow improvement. The role requires collaboration across engineering teams, participation in post-incident reviews, and support for AWS/C2S infrastructure and customer-facing services.

Perform third-party anti-corruption due diligence, analyze partner transactions for corruption risk, assist audits, remediate adverse findings, and manage projects to scale compliance. Leverage AI platforms and data tools to streamline risk-based processes, enhance policies and due diligence frameworks, and collaborate cross-functionally to communicate findings and drive a culture of compliance.

Lead technical direction for Workday Financials and MuleSoft integrations, architect secure scalable integrations across finance systems, champion AI developer tools, design cloud-native AWS/GCP integration infrastructure, mentor engineers, enforce engineering standards for quality, security, and scalability, and deliver enterprise-scale integration solutions.

Lead post-implementation adoption of AI agents by building customer Centers of Excellence, training champions, monitoring telemetry, and driving consumption. Coordinate cross-functional teams and partners, identify high-impact use cases, remove adoption barriers, and quantify business ROI. Serve as voice of the customer to Product and Engineering to influence roadmap and ensure governance, scalability, and sustained value realization.

Owns the roadmap and lifecycle of Agentforce workflow automation solutions. Designs and validates process blueprints, translates customer needs into PRDs and technical requirements, manages backlogs and Agile delivery, conducts customer research, and collaborates with engineering, design, and customer-facing teams to deliver scalable enterprise B2B SaaS solutions.

Design, develop, operate, and optimize highly available distributed systems across large-scale cloud infrastructure. Build infrastructure automation, microservices, Infrastructure-as-Code, monitoring, and validation platforms using technologies such as Terraform, Kubernetes, and Docker. Participate in on-call operations, resolve complex production issues, improve reliability and performance, evaluate human- and AI-generated code, and apply advanced prompt engineering and AI development tools.

As a Commercial Account Executive, you'll drive sales, execute account plans, and manage the sales cycle while collaborating cross-functionally with teams. You'll target B2B SaaS organizations and leverage strategic insights to close deals, exceeding revenue targets.

Design, build, and deploy production agentic AI solutions for public sector, nonprofit, and education customers. Own end-to-end technical components, integrate data pipelines (Salesforce Data 360, Snowflake, Databricks), craft prompts/LLM tooling, monitor agent performance, and co-deliver customer-facing projects with Deployment Strategists. Travel ~25% and deliver measurable business outcomes.

Lead end-to-end engagements for public sector, nonprofit, and education customers to define agentic AI strategy, architect Salesforce-based solutions (Data Cloud, Agentic AI), manage deployments and adoption, coordinate delivery teams, and drive measurable value while providing product feedback.

Lead end-to-end customer engagements to define and deploy agentic AI strategy and solutions on Salesforce platforms. Own program management, adoption, stakeholder management, delivery coordination, and product feedback. Design AI/LLM solutions with responsible AI practices and drive measurable value; travel ~25% to customer sites.