Jobs at Salesforce

Leads the strategic direction of performance analytics and measurement for global enablement efforts. Owns the analytics roadmap, defines KPIs, develops AI-driven seller-readiness assessments, and partners with data engineering, sales, enablement, and technology teams. Translates complex analysis into executive-level insights, drives cross-functional alignment, and leads strategic measurement initiatives.

Serve as a strategic advisor and Salesforce platform expert for large enterprise clients. Architect scalable, secure integration and data solutions, manage risk and customer expectations, lead strategic initiatives, mentor teams, and collaborate with delivery and solution architects to ensure extendable, maintainable implementations that drive business value.

The role involves engaging with large enterprise customers, managing strategic accounts, building relationships, and driving sales of Salesforce's CRM products in the Tech and Media sectors.

Leads the global AgentExchange Security and Labs program as a strategic architect and operational lead. Responsibilities include setting portfolio roadmaps, guiding security review operations, managing partner escalations, designing fee structures and security guardrails, embedding AI automation, synthesizing program data into executive dashboards, and representing the platform at industry events. The role requires cross-functional influence without direct authority and deep Salesforce ecosystem expertise.

The role entails engaging with existing customers and new leads to drive sales of the Salesforce Customer 360 platform while building strong relationships with key stakeholders.

Build control-plane and telemetry experiences for AI agents, translating distributed-system concepts into understandable products. Design APIs, domain models, workflows, visualizations, human-oversight patterns, auditability, and recovery mechanisms. Work across backend and frontend systems while shaping architecture, product direction, information design, and AI-native interactions. Apply sound judgment to determine when agents, humans, graphical interfaces, APIs, or guardrails should control actions.

Leads technical sales cycles for Salesforce solutions serving higher education institutions. Conducts discovery, translates education operations into tailored CRM and AI solutions, develops demonstrations and proof-of-concepts, supports RFPs and proposals, and partners with sales, product, services, and implementation teams. Drives customer adoption through workshops, QBRs, health checks, consumption planning, and Agentforce and Data 360 use cases. Requires strong Salesforce expertise, education-sector knowledge, presentation skills, and approximately 40% travel.

Leads technical sales cycles for Salesforce solutions serving higher education institutions. Responsibilities include discovery, solution design, demonstrations, RFP responses, technical workshops, consumption planning, and Agentforce and Data 360 use-case development. Partners with sales, product, services, and implementation teams to address education operations and drive adoption, customer value, and revenue. The role requires strong Salesforce or CRM expertise, education industry knowledge, communication skills, and approximately 40% travel.

Serve as an analytics-focused Solution Engineer for Salesforce’s Consumer Business Services accounts. Partner with customers, sales teams, and internal stakeholders to define business problems, develop technical strategies, demonstrate Salesforce and Tableau solutions, and build data-driven prototypes. Advise on analytics architecture, facilitate stakeholder consensus, and showcase AI-enabled experiences. The role requires Tableau or CRM Analytics expertise, strong communication, technical problem-solving, customer engagement, and occasional travel.

Lead professional services sales for Technology, Media & Telecommunications accounts: originate deals, drive strategy and bookings, align internal teams, manage customer lifecycle, negotiate with procurement, and ensure delivery, margin, and customer value.

Sell Salesforce Marketing solutions to state and local government accounts. Generate pipeline, own full sales cycle, collaborate with account teams, demonstrate product expertise, meet quotas, drive customer satisfaction and retention, and travel as needed.

Sells Tableau’s analytics platform to higher education customers, developing new opportunities, managing enterprise accounts, building executive relationships, coordinating internal resources, and closing complex sales. The role requires territory planning, pipeline management, solution selling, account strategy, and consistently meeting or exceeding sales quotas.

Provides technical leadership for AI Trust and Governance engineering, designing scalable cloud-native services and distributed systems. Responsibilities include architecture, systems programming, concurrency, testing, debugging, deployment, release management, cross-team collaboration, and mentoring engineers. The role requires strong Java or C skills, expertise in distributed systems and consensus algorithms, and ownership of enterprise platform features from design through delivery.

Build automation, workflows, and autonomous agents for ISV partnership operations. Develop Salesforce reports and dashboards, analyze data, identify process improvements, and scale partner onboarding and account-management activities. Collaborate with business development, technical, legal, support, and operations teams while documenting processes and supporting partner-facing communications. The role requires operating effectively amid ambiguity and helping establish a new team function.

Lead security and compliance architecture for Salesforce federal cloud platforms, ensuring FedRAMP High and DoD IL5 authorizations. Translate NIST, FIPS, and DoD requirements into scalable AWS GovCloud and Azure Government architectures, establish security standards, oversee assessments and authorization cycles, and advise executives, customers, 3PAOs, sponsoring agencies, and Authorizing Officials. The role also drives architectural governance, continuous monitoring, risk mitigation, technical roadmaps, code reviews, operational excellence, and mentoring of architects and engineering leaders.

Owns the success, adoption, renewal, and expansion of high-value Salesforce Signature customers, particularly in state, local government, and education. The role serves as a trusted strategic advisor, coordinates Signature deliverables, drives Sales and Service Cloud adoption, monitors platform health and usage, manages risks and incidents, and aligns business and technical stakeholders. The manager also conducts enablement sessions, develops success plans, uses AI tools, and partners with Sales, Engineering, and Product teams.

Leads business value consulting for public sector, education, and nonprofit customers. Facilitates value discovery, develops ROI and TCO models, creates business cases and value maps, and translates Salesforce capabilities into executive-level outcomes. Partners with sales and solution engineering teams on proposals, presentations, enablement, and customer engagements. Coaches account teams on value-selling methodologies, supports post-sale value realization, and contributes to strategic initiatives and shared business-case resources.

Serve as a specialized Agentforce Revenue Billing solution engineer for TMT customers. Lead discovery, demos, proof-of-concepts, migration strategies, and monetization consulting across billing, quoting, order management, and revenue lifecycle solutions. Translate revenue recognition requirements and ERP integrations into platform designs, advise on subscription and usage-based pricing, support enterprise sales cycles, mentor solution engineers, and influence product roadmaps.

Serve as a customer-facing education domain advisor supporting Salesforce sales opportunities with higher education institutions. Partner with account executives and solution engineers, lead discovery workshops and architecture presentations, design business and technical architectures, contribute to RFPs, assess risks, and deliver educational content. Advise executive stakeholders on cloud transformation, Salesforce capabilities, Agentforce, integrations, security, and enterprise architecture while meeting performance objectives. The role includes approximately 25% travel.

Manage enterprise Salesforce Commerce Cloud customers as a trusted advisor and single point of accountability. Orchestrate Signature Success deliverables, renewals, expansions, feature adoption, platform optimization, and incident resolution. Build executive stakeholder relationships, translate technical concepts into business outcomes, coordinate cross-functional teams, and guide customers through Salesforce releases. Occasional customer-site travel and after-hours or weekend coverage may be required.