Runway
Runway Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers life insurance
Offers disability insurance
Offers occupational accident insurance
Offers company equity
Offers dental insurance
Offers health insurance
Offers mental health benefits
Offers dependent care
Offers Flexible Spending Account (FSA)
Offers vision insurance
Offers Health Savings Account (HSA)
Offers generous parental leave
Work-Life Balance + Wellbeing
Offers company-sponsored outings
Offers generous PTO
Provides paid holidays
Offers sabbatical leave
Offers paid volunteer time
Provides paid sick days
Career Growth + Development
Provides customized development tracks
Company Culture
Utilizes a flexible work schedule
Offers a remote work program
Office is pet friendly
Provides free snacks and drinks
Offers diversity-based Employee Resource Groups
Recently posted jobs
Artificial Intelligence • Computer Vision • Machine Learning • Software
Lead and scale Runway's Enterprise revenue segment (25-40 GTM teammates). Own new ACV and NRR targets, manage forecasting and pipeline discipline, engage C-level buyers, drive license consumption and renewals, hire and develop frontline sales managers and revenue pods, and operate revenue as P&Ls to achieve aggressive growth.
Artificial Intelligence • Computer Vision • Machine Learning • Software
Resolve high-volume customer support tickets involving account access, billing, and subscription plans. Follow macros, playbooks, and AI-assisted suggestions to provide accurate responses, identify tickets requiring Tier 2 or Enterprise escalation, and flag recurring questions for new support macros. The role requires clear written communication, process adherence, accuracy under repetitive workload, and willingness to learn the product.
Artificial Intelligence • Computer Vision • Machine Learning • Software
Resolve high-volume customer tickets involving account access, billing, and subscription plans. Follow macros, playbooks, and AI-assisted support suggestions to provide accurate responses. Identify issues requiring product judgment or creative-tool troubleshooting and route them to appropriate support tiers. Flag recurring questions for potential macro creation while maintaining speed and accuracy in repetitive, process-driven work.
