Jobs at Redwood Software

Respond to inbound leads quickly, qualify prospects through research and targeted outreach, and set discovery calls/demos for the sales team. Maintain CRM data, meet contact engagement quotas, and recommend process improvements to increase conversion and efficiency.

The Renewals Manager drives contract renewals, maximizes customer retention, identifies upsell opportunities, and builds relationships with clients.

Lead and manage multiple professional services engagements from SOW through implementation. Build project plans, track risks/issues/finances, communicate with stakeholders, allocate resources, troubleshoot high-level technical issues, and drive customer success and PS KPIs while supporting sales and identifying process improvements.

Lead FP&A activities for R&D and Support functions: manage budgets and forecasts, build financial models, perform variance analysis, monitor Opex and AWS spend, prepare reports for leadership, and partner cross-functionally to drive cost efficiency and financial decision-making.

The Senior Manager will lead Redwood's paid media strategy, managing a $10M budget and optimizing campaigns for performance across various channels, while mentoring a team and collaborating with marketing.

Own and scale Redwood's analyst relations program: build analyst relationships, prepare executives, craft briefing materials, support Magic Quadrants/Waves, shape strategic narratives with Product Marketing, track analyst sentiment and coverage, and translate insights into product and GTM recommendations to influence brand perception and pipeline.