Quantum Metric Jobs In Denver

6

Quantum Metric is seeking a persistent, passionate and detail-oriented Business Consultant (CSBC) to join our growing Customer Success team. The right person is a thoughtful strategist who will bring knowledge of the Digital / CXM space, innovative ideas, and creative solutions to help clients achieve results. The CSBC is responsible for overseeing client adoption, growth, and retention. They take ownership of the client relationship during the on-boarding process and engages regularly to provide customized recommendations, help clients overcome challenges, and partner with key stakeholders to increase the effective use and adoption of the Quantum Metric platform. The CSBC’s performance is based on client utilization of the platform, engagement with Quantum Metric as a strategic partner, overall satisfaction and retention.

As a Frontend Engineer, you will be building the customer-facing application of our business using React with MobX, GraphQL, D3, and advanced browser APIs. You will be building the components and interactions that thousands of users rely on to understand their data and make informed decisions. You will work with both product/design teams and backend engineers to take features from idea to a polished and performant product.

We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new expansion opportunities. Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and prepare strategic account strategies. Account Managers also answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Customer Success, Sales and Product Development) to improve the entire customer experience. This position requires occasional travel. If you are familiar with account management software (CRM), digital analytics and understand consumer behavior, we’d like to meet you. Ideally, candidates for this role will know how to meet ambitious individual retention and expansion quotas. Ultimately, a successful Account Manager should collaborate with our sales team to achieve quotas while keeping our clients satisfied and engaged with our products and services in the long-run.

We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new expansion opportunities. Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and prepare strategic account strategies. Account Managers also answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Customer Success, Sales and Product Development) to improve the entire customer experience. This position requires occasional travel. If you are familiar with account management software (CRM), digital analytics and understand consumer behavior, we’d like to meet you. Ideally, candidates for this role will know how to meet ambitious individual retention and expansion quotas. Ultimately, a successful Account Manager should collaborate with our sales team to achieve quotas while keeping our clients satisfied and engaged with our products and services in the long-run.

As a Frontend Engineer, you will be building the customer-facing application of our business using React with MobX, GraphQL, D3, and advanced browser APIs. You will be building the components and interactions that thousands of users rely on to understand their data and make informed decisions. You will work with both product/design teams and backend engineers to take features from idea to a polished and performant product.

As a Cloud Services Engineer, you will be creating and refining the services that drive both our infrastructure and end-user applications. We work with Go, TypeScript, Kubernetes, GraphQL, Kafka, MySQL/MariaDB, and Google Cloud Platform services, but we believe in using the right tool for the job. Our services ingest and expose mountains of experience and analytics data to Quantum Metric applications as quickly and efficiently as possible. You’ll own features and be an integral part of a DevOps culture where you’ll be responsible for building, deploying, and maintaining parts of the application.