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Fintech • Kids + Family • Software
The Senior Product Manager will define the product strategy and roadmap while managing the product lifecycle and working closely with engineering teams. Responsibilities include writing user stories, developing product value propositions, setting pricing, and collaborating with sales and marketing. The ideal candidate will have experience in finance management software and demonstrated success in product launches.
Fintech • Kids + Family • Software
The Customer Support Specialist assists end-users with software-related inquiries, providing solutions through effective communication. Responsibilities include delivery of customer service via remote connections, maintaining a professional demeanor, multitasking, and ensuring customer satisfaction. This role requires consistent attendance and the ability to interact with customers effectively, following guidelines to escalate issues as necessary, and adapting to software updates and training needs.
Fintech • Kids + Family • Software
As a Senior Revenue Strategy Analyst, you'll analyze sales data, support forecasting, create dashboards in Salesforce and Excel, and extract data using SQL from sources like AWS Athena. You'll present insights to leadership, recommend optimizations, and partner with teams to enhance Salesforce functionality.