Jobs at Priority (prioritycommerce)

Leads full-cycle corporate recruiting, primarily for technology roles, from strategic workforce planning and candidate sourcing through interviewing, offer negotiation, and onboarding support. Partners with senior leaders and hiring managers, builds diverse talent pipelines, strengthens employer branding, tracks recruiting metrics, and advises on talent acquisition strategies. The role requires strong networking, assessment, communication, negotiation, and Applicant Tracking System skills.

Manage and expand relationships with mid-market and enterprise payables clients. Lead onboarding, strategic account planning, business reviews, performance analysis, and growth initiatives while serving as a trusted advisor. Collaborate with Sales, Product, Engineering, Compliance, and Marketing to improve customer outcomes, product development, and internal processes. Maintain Salesforce records, provide thought leadership, monitor industry trends, and represent the company at industry events.

Leads multiple billing engineering teams through managers and direct team leadership. Owns hiring, performance, culture, delivery, reliability, cross-team coordination, OKR/KPI alignment, incident response, engineering maturity, and AI-native practice adoption. Partners with Product and Design leaders, develops managers and engineers, maintains consistent standards, resolves systemic defects, and ensures cross-team commitments and customer outcomes are delivered.

Drives new business revenue among mid-market multifamily operators by prospecting, conducting product demonstrations, managing a high-volume pipeline, converting inbound leads, closing contracts, and expanding adoption across properties. Builds executive relationships, forecasts opportunities in HubSpot, attends industry networking events, and collaborates with marketing, product, and implementation teams to support successful customer onboarding.

Owns strategic commercial opportunities from executive or partner introduction through contract execution and onboarding handoff. Coordinates deal plans, stakeholders, contract redlines, pricing, compliance, treasury, risk, and operational requirements. Supports client negotiations, maintains deal momentum and CRM documentation, resolves cross-functional issues, and ensures prospects understand money-movement responsibilities before signing. Partners with executives, sales, legal, compliance, finance, treasury, operations, and onboarding teams on complex fintech, payments, banking, and treasury opportunities.

Partners with Sales as a customer-facing technical expert throughout the pre-sales process. Leads technical discovery, recommends products and integration approaches, answers API and platform questions, delivers tailored demonstrations, assesses technical feasibility, and identifies opportunities requiring custom architecture. Develops technical sales resources, supports proposals, collaborates with Product and Engineering, and provides feedback to improve positioning and the sales process.

Own the strategy, roadmap, and execution of Priority’s payment terminal and equipment portfolio across Clover, Dejavoo, and Valor. Lead Agile product delivery, write requirements, prioritize backlogs, manage payment and hardware integrations, oversee device certification and lifecycle management, and establish product KPIs. Partner cross-functionally with engineering, operations, risk, support, marketing, sales, and external partners to improve merchant experiences, commercialization, compliance, and product growth.

Own the strategy, roadmap, requirements, lifecycle, and adoption of Priority Commerce Engine platform APIs across payments, banking, treasury, onboarding, transactions, and financial operations. Partner with Product, Engineering, Architecture, and developer teams to define API behavior, manage versioning and migrations, prioritize platform investments, and drive cross-product adoption. Translate complex financial capabilities into clear product decisions while tracking customer, developer, and business outcomes.

Leads technical direction for the Partner Services engineering area while remaining hands-on with mission-critical financial systems. Owns architecture roadmaps, ADRs, observability, reliability, security, technical investment, OKRs, and KPIs across multiple teams. Leads major incidents, drives AI-native engineering practices, partners with product and executive stakeholders, participates in architecture governance, and mentors engineers at every level. The role requires strong payments or banking familiarity, executive communication, and extensive technical leadership experience.

Recruit and activate Independent Sales Organizations, agents, and strategic sales partners for a payments and fintech platform. Own the full partner recruitment lifecycle, including prospecting, relationship development, partner evaluation, commercial negotiations, contracting, onboarding, and activation. Build a qualified pipeline, manage partner economics, collaborate with internal teams, and achieve channel recruitment and revenue targets through strong industry relationships and business development expertise.

Own relationships and commercial growth across 100+ Canadian customers. The role focuses on adoption, retention, expansion sales, customer business reviews, pipeline management, issue resolution, and preparing customers for migration from Letus to the Prisma platform. Success requires consultative discovery, relationship building, upselling, scalable portfolio management, and cross-functional collaboration.

Owns day-to-day fraud and credit risk monitoring across banking, treasury, and card issuing programs. Responsibilities include alert investigation, case resolution, loss mitigation, credit exposure management, rule and scoring-model calibration, chargeback monitoring, risk reporting, partner-bank communication, and collaboration with product, engineering, and compliance teams. The role also establishes monitoring procedures and prepares the program to scale analyst support.

Drive enterprise and middle-market sales growth for commercial payables and lending solutions. Responsibilities include market analysis, sales strategy, prospecting, relationship management, partner development, pipeline management, CRM administration, sales reporting, negotiation, and deal closing. The role requires consistently exceeding quotas, expanding revenue, developing strategic relationships, and serving as a product expert across the company’s financial technology solutions.

Leads technical strategy and architecture for a multi-team billing engineering workstream supporting payments, banking, treasury, and financial settlement. Remains hands-on while owning architecture roadmaps, ADRs, reliability, observability, security, AI-native engineering practices, technical investment, and business outcomes. The role partners with senior engineering and product leaders, manages high-stakes incidents, strengthens engineering maturity, and mentors engineers at every level.

Leads one or more engineering teams responsible for merchant and partner boarding, maintenance, integrations, case management, and platform modernization. Owns hiring, coaching, performance management, delivery, reliability, operational health, incident response, engineering standards, and technical quality. Partners with product, design, and senior technical leaders to deliver predictable outcomes, improve automation, and develop engineers while maintaining strong Node.js and TypeScript engineering practices.

Own and improve test automation frameworks across significant software components. Lead contract, integration, security, and CI/CD testing; reduce flakiness, pipeline delays, infrastructure debt, and false-positive failures. Monitor test and pipeline health, improve framework usability, review test code, mentor SDETs, and collaborate with Quality Engineers and Software Engineers. Apply business metrics to automation investments and use sound judgment with AI-generated test automation.

Leads Prisma’s enterprise sales strategy for the multifamily housing and HOA market. Builds and manages SDR and AE teams, develops sales processes, drives pipeline growth, forecasts revenue, and personally closes strategic accounts. Partners cross-functionally on marketing, onboarding, product feedback, pricing, and revenue planning. Requires enterprise sales expertise, multifamily industry experience, team-building ability, and strong executive communication and negotiation skills.

Leads the architecture and evolution of scalable data platforms, pipelines, and data products across multiple teams. Designs Snowflake and cloud-based solutions for batch, streaming, CDC, ingestion, transformation, orchestration, and data delivery. Establishes engineering standards, governance, observability, testing, CI/CD, and reliability practices; mentors engineers; guides architecture and roadmap decisions; resolves complex incidents; and evaluates AI, automation, and MCP-enabled data capabilities.

Own product strategy, discovery, roadmaps, and launches for complex fintech solutions spanning payments, banking, treasury, and financial operations. Lead customer and market research, develop product theses, translate workflows into scalable requirements, prioritize investments, and coordinate Product, Engineering, Design, Risk, Compliance, Legal, Operations, Sales, and executive stakeholders. Define measurable customer and commercial outcomes while guiding ambiguous opportunities from validation through launch and expansion.

Own strategic enterprise customer relationships for Prisma, serving as executive advisor and driving adoption, retention, expansion, and measurable business outcomes. Develop account and success plans, lead executive reviews, coordinate cross-functional initiatives, manage escalations, identify revenue opportunities, and influence product strategy through customer insights. The role also requires forecasting, customer health monitoring, consultative recommendations, and mentoring or process improvement within Customer Success.