Poppulo Benefits Overview

Own the technical relationship for enterprise customer accounts after the sale, driving platform adoption, configuring and optimizing customer environments, delivering training, resolving escalations, and identifying expansion opportunities. Partner with Customer Success, Professional Services, Product, and Engineering teams while creating scalable playbooks, reference configurations, and enablement assets. Success is measured through customer adoption, retention, and expansion outcomes.

Leads channel partnership strategy, identifies and closes new opportunities, manages partner relationships, negotiates contracts, coordinates cross-functional enablement, tracks KPIs and ROI, and reports performance to leadership. The role drives revenue growth, market expansion, partner success, and strategic alliances in a B2B SaaS environment.

The Business Development Representative conducts inbound and outbound prospecting through cold calls, emails, social selling, and networking. They research prospects, qualify opportunities using BANT methodology, conduct introductory calls, book meetings, maintain CRM records, and hand qualified opportunities to enterprise sales teams. The role collaborates with Account Executives, Marketing, Sales Operations, and Product while meeting sales targets and developing outreach strategies for a B2B SaaS organization.