Planning Pod
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Benefits at Planning Pod
Office Perks
Company-sponsored outings
Company-sponsored happy hours
Pet friendly
Health Insurance + Wellness
Dental insurance
Health insurance
100% Employee Premium Paid by Company
Vision insurance
Vacation + Time Off
Generous PTO
Generous PTO benefits with 15 days of PTO after 60 days of employment.
Paid sick days
Professional Development
Job training & conferences
Mentorship program
Promote from within
Culture
Open door policy
Partners with nonprofits
Remote work program
Remote work is optional for all employees and most work remotely most of the time :)
Team based strategic planning
Hybrid work model
Diversity
Mandated unconscious bias training
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The Senior Customer Success Specialist is responsible for overseeing the operational aspects of the subscriber relationship from a closed sale through the life of the subscription, ensuring high customer satisfaction and optimal utilization of the Planning Pod system. They focus on assessing customer needs, delivering custom training, expanding usage, building value, and ensuring retention of high-value customers.