Payfone Careers In Denver
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Customer Success Consultant

Payfone
Greater Denver Area
1 week ago
The Customer Success Consultant will be the client’s main point of contact post-sale to ensure we exceed their needs and expectations. This role will focus on client satisfaction, relationship building and the growth of the accounts.  The Customer Success Consultant will regularly engage with the clients to ensure the product is working as intended and providing expected value. The successful candidate will handle customer concerns, direct clients to the appropriate departments for issue resolution and will oversee the escalation of support inquiries as needed. The Customer Success Consultant must be a relationship management expert who is able to maintain a deep knowledge of the client’s industry, product and role in the market. They will also keep the client updated about new Payfone offerings. Through their relationship with the client, the Customer Success Consultant will be able to identify opportunities to upsell and maintain a long-term relationship.

Tier 2 Support Engineer

Payfone
Greater Denver Area
2 weeks ago
As a Tier 2 Support Engineer, you will: Provide world class technical troubleshooting, integration support, and monitoring to a wide range of Fortune 100 customers. Work concurrently on onboarding efforts as well as coordinate with the local technical operations and international support. This work also involves working with cross functional teams across Payfone, its partners and its clients so excellent communication is required. This position requires a well-rounded understanding of various monitoring and troubleshooting solutions, SaaS technologies, incident process flows and escalations, and hands on experience with high volume application solutions.

Implementation Manager

Payfone
Greater Denver Area
2 weeks ago
The Implementation Manager will be part of the Professional Services group. You will be responsible for managing multiple projects. You will be responsible for managing the client on-boarding experience. The successful candidate will possess leadership qualities, excellent and clear communication skills, build strong relationships with our new customers and across the company, will drive processes and will set and manage expectations with internal and external stakeholders.

Data Science Analyst

Payfone
Greater Denver Area
1 month ago
Payfone Data Analysts play a critical role in building the next generation of authentication products. You will work closely with engineering, product and sales teams to refine products that directly impact customer experiences. You’ll play a pivotal role in shaping the future of identity verification and help us achieve our mission of creating a state-of-the-art frictionless authentication platform.

Senior System Administrator - Linux

Payfone
Greater Denver Area
3 months ago
Under general direction, manages the purchase, installation, configuration and maintenance of network server and storage hardware, Linux operating system(s) VMWare environments and supporting software(s). Responsible for evaluating current systems, maintaining optimal repair state and working to establish future state strategies. Upgrade and maintain systems and processes as required for enhanced functionality and security and compliance requirements. Works on complex problems where analysis of situation requires in-depth evaluation of various factors. Plans large scale systems projects through architecture, vendor comparison and cost studies. Provides second level guidance/direction to System Administrators. Performs technical analysis of complex software, hardware, and transmission facility using various diagnostic tools in support of efficient network operations. Provides guidance/direction for engineering efforts and test and evaluation programs. Performs on-site engineering when required.

Senior Software Engineer

Payfone
Greater Denver Area
3 months ago
The Senior Software Engineer will be part of a small team designing and developing the infrastructure powering the next generation of mobile identity certainty. Leveraging your knowledge and passion for excellence you will deliver well-thought-out software solutions as part of a fault-tolerant, scalable platform utilizing a variety of cutting edge technologies. This is a hands-on role where you will need to demonstrate the skills, experience, and confidence to work with senior engineering and product management team members to deliver solutions that will delight our customers.

Junior Software Engineer

Payfone
Greater Denver Area
4 months ago
As a Junior Software Engineer, you will utilize your coding and testing skills to ensure the quality and stability of Payfone’s suite of mobile identity certainty APIs. Learning from senior developers while leveraging your passion for excellence, you will help deliver carefully planned software solutions as part of a scalable platform. This is a hands-on development role where you will demonstrate your skills, confidence, and willingness to participate in a team dedicated to delivering solutions that delight our customers.