Jobs at Orgenesis

Enters, updates, verifies, and maintains records across databases, spreadsheets, and company systems. Processes documents, invoices, orders, and employee or customer records; identifies and corrects discrepancies; performs audits and quality checks; organizes physical and electronic files; generates basic reports; and handles confidential information. Provides general administrative support while meeting accuracy, productivity, timeliness, security, and reliability standards.

Creates digital and print visual content supporting branding, marketing, communications, and business objectives. Responsibilities include developing creative concepts, designing advertisements, presentations, social media graphics, websites, and print materials; maintaining brand consistency; preparing digital and print-ready files; collaborating with cross-functional teams and vendors; managing multiple deadlines; editing visual assets; and incorporating stakeholder feedback. The role may also support campaigns, events, product launches, accessibility standards, and design asset organization.

Handles inbound and outbound customer calls, answers questions, resolves issues, processes requests, documents interactions, and escalates complex concerns. Provides accurate information, maintains customer records, follows scripts and compliance procedures, meets call-center performance standards, and delivers professional, empathetic service in a fast-paced environment.

Supports customers throughout onboarding and ongoing account relationships. Coordinates kickoff meetings, training, follow-ups, milestones, issue resolution, customer communications, documentation, and cross-functional tasks. Maintains accurate CRM records, monitors satisfaction and engagement, supports retention and renewals, gathers feedback, prepares reports, and escalates complex concerns. The role also assists Customer Success Managers with account management, process improvements, and customer success initiatives.