Ophelia Benefits Overview

Own operational support for a growing community partnerships team by tracking action items, maintaining playbooks and collateral, managing CRM data hygiene, monitoring dashboards, analyzing datasets, and coordinating data and product requests. The role partners with leadership, field representatives, and data and engineering teams to improve execution, resolve issues, and support informed decision-making.

Supports strategic finance for a multi-state healthcare startup, including monthly close, financial reporting, budget-versus-actual analysis, ROI modeling, annual planning, forecasting, and board and lender deliverables. Partners with Operations, Technology, Marketing, People, and department leaders to explain financial performance, identify issues, and support company decision-making.

Support clinical operations by managing patient panel transitions and clinician scheduling, monitor and maintain dashboards and Google Sheets trackers, triage routine clinician requests one day per week, maintain SOPs and credentialing paperwork, and partner with data/engineering on analytics and dashboard improvements.