Jobs at OnBoard

Owns end-to-end email and digital marketing campaign execution in Adobe Marketo Engage, including intake, audience segmentation, technical builds, testing, deployment, Salesforce synchronization, and troubleshooting. Maintains campaign calendars, governance documentation, templates, workflows, integrations, and data-quality processes. Collaborates with Demand Generation, Revenue Operations, Salesforce administrators, and GTM Engineering to ensure accurate, timely, compliant campaign launches and continuous operational improvement.

Owns reliability, observability, performance, and security for a multi-region SaaS platform. Responsibilities include managing Datadog, implementing APM and tracing, defining SLOs, developing automation, expanding infrastructure as code and CI/CD, automating operational workflows, maintaining security controls, participating in incident response, documenting procedures, and mentoring engineers.

Leads Marketing Operations systems, processes, campaign and email execution, events, budgets, marketing technology, data governance, lead routing, workflow standardization, reporting, and AI-enabled efficiency improvements. Manages cross-functional coordination, operational performance, vendor relationships, and team development while ensuring reliable campaign delivery and continuous process improvement.

Build and improve production AI features using LLMs, RAG, semantic search, and agentic workflows. Design evaluation pipelines, golden datasets, scoring methodologies, regression tests, and quality gates. Instrument AI systems to monitor quality, latency, cost, safety, and reliability using observability platforms. Create reusable tooling and standards, analyze production traces, support compliant AI delivery, and coach product teams on dependable AI engineering practices.

Own brand strategy, narrative, creative expression, and content strategy for OnBoard and eScribe. Expand brand awareness and credibility in new B2B markets, build peer-to-peer advocacy, grow executive thought leadership, and improve visibility in media and AI-generated search answers. Establish KPIs, manage brand intake and budget, report business outcomes, and coach the brand team.

Develop and qualify leads through marketing campaigns and direct outreach, using phone, email, and social selling. Build relationships with technical prospects, handle objections, communicate product value, and meet quotas for booked meetings and sales accepted leads. Collaborate with marketing and Account Executives, track pipeline metrics, maintain accurate CRM records, and optimize outreach based on performance trends.

Lead strategy and execution for paid search, social, display, and programmatic campaigns. Use AI, automation, and predictive analytics to optimize PPC and ABM programs, manage budgets and agencies, build prompt libraries and workflows, mentor team members, and ensure measurement, attribution, and compliance.

Lead design and implementation of scalable SaaS applications with advanced AI features (semantic search, vector DBs, RAG, LLM orchestration). Translate business needs into technical designs, mentor engineers, enforce code quality and CI/CD, champion AI-assisted tooling, and drive architectural integrity and developer experience across the organization.