Jobs at CDK Global

The Lead Accountant oversees month-end close activities, drives process improvements, manages cross-functional projects, and ensures compliance with GAAP and IFRS.

Field-based Customer Success Manager responsible for client satisfaction, driving adoption and value of CDK solutions, minimizing churn, identifying growth opportunities with Sales, delivering training and reports, and traveling extensively to support dealer partners.

Customer Success Solutions Consultant designs and implements CDK-focused solutions to drive adoption, retention, and revenue. Collaborates with product, development, sales, and CSM teams, provides technical enablement and advisory services to dealerships, mentors staff, resolves at-risk accounts, and influences product roadmap. Travel required up to 25-50%.

Field-based Customer Success Manager responsible for client satisfaction, driving adoption and utilization of CDK products, minimizing churn, identifying growth opportunities with Sales, training dealership staff, preparing reports, and documenting engagements. Frequent travel and on-site dealership work required.

The Customer Success Manager ensures client satisfaction, maximizes product utilization, mitigates risks, identifies revenue opportunities, and maintains relationships with dealerships.

Manage client satisfaction and adoption for assigned dealerships, drive product value and retention, identify growth opportunities with Sales, deliver trainings and tailored reports, mitigate at-risk accounts, document engagements in Totango, and travel frequently to client sites (50 75%).

The CDK Global Returnship is a 16-week program for professionals returning from a caregiving break, offering project work, mentorship, and potential full-time conversion.

Lead execution and optimization of customer operations and success platforms (Totango/Gainsight). Administer in-app engagement tools, monitor KPIs, manage data integrity, and drive automation and AI-enabled efficiency. Partner cross-functionally, deliver project implementations, communicate status to leadership, and indirectly manage and coach contributors to improve adoption and operational outcomes.

The Sr Customer Success Manager - OEM partners with Sales and OEM/ISV customers to drive success with CDK solutions, focusing on defining KPIs and strategic roadmaps, maintaining relationships, and providing product expertise.

The Director of Indirect Tax leads compliance, reporting, and advisory support for indirect tax operations, ensuring timely filings and effective processes. They collaborate across functions, manage audits, and implement process improvements while mentoring a team.