Jobs at Nationwide

Investigates and manages workers’ compensation claims across multiple states, determining compensability, benefits, reserves, and appropriate resolution. Responsibilities include communicating with injured workers, employers, medical providers, attorneys, and customers; coordinating medical management and return-to-work efforts; negotiating settlements; managing litigation, Medicare reporting, subrogation, fraud investigations, and recovery opportunities; documenting claim activity; and ensuring compliance with applicable statutes and best practices.

Drives underwriting innovation by designing, testing, and implementing new tools, technologies, strategies, and processes. Coordinates projects, manages deadlines and risks, supports user acceptance testing, and collaborates with IT, underwriting, data, product, operations, reinsurance, and vendors. Uses data analytics and machine learning to improve risk assessment, efficiency, and customer experience while ensuring regulatory compliance. Provides training and helps translate innovation concepts into adopted underwriting capabilities.