monday.com Offices

Own the full sales cycle for mid-market SaaS customers, including relationship building, solution positioning, negotiation, contracting, and customer ROI development. Manage complex deals with multiple stakeholders, coordinate cross-functional support, serve as an escalation point, and help customers maximize the value of monday.com. Success requires consultative selling, strong communication and negotiation skills, independent execution, collaboration, and consistent quota overachievement.

Lead strategic customer AI deployments from discovery through production. Architect and build AI agents, integrations, workflows, and applications; advise C-suite stakeholders; own adoption, throughput, and ROI outcomes; run evaluations; and convert deployment insights into reusable assets, product requirements, and roadmap input.

Own and grow a portfolio of enterprise accounts through retention, expansion, renewals, and executive relationship management. Identify upsell and cross-sell opportunities, develop strategic account plans, negotiate commercial agreements, and engage senior stakeholders. Partner with Customer Success on onboarding, adoption, and value realization while serving as the escalation point for account issues. Apply a consultative, outcome-focused approach to increase platform adoption and customer value.