Jobs at Modivcare

Leads government affairs and public affairs strategy across 10–20 western states. Represents the company before state legislatures, governors’ offices, Medicaid agencies, and regulators; directs lobbying, policy monitoring, stakeholder engagement, testimony, coalition efforts, and political strategy. Partners with internal teams to support procurement, contract retention, reimbursement, compliance, and operational readiness. Manages contract lobbyists and external stakeholders while advising leadership on legislative, regulatory, and political developments. Requires regular travel, including travel 60% of the time.

Owns the employment legal function, advising HR and business leaders on employment and labor matters, managing disputes and outside counsel, and maintaining employment documentation. Builds legal operations, compliance programs, tracking systems, self-service tools, and technology to improve efficiency and reduce costs. Supports insurance, enterprise risk, corporate governance, board matters, investigations, restructurings, transactions, and workforce integration.

Lead design and implementation of enterprise Master Data Management (MDM) solutions, establish Golden Records, build cloud-native data pipelines and APIs, implement dbt transformations and IaC, enforce data quality, governance, and HIPAA-compliant practices to enable analytics, AI, and operational systems across Member, Provider, Facility, and related domains.

Leads complex, enterprise-wide transformation programs with multiple cross-functional workstreams. Manages timelines, budgets, risks, dependencies, resources, vendors, governance, and executive communications. Coordinates business, technology, operational, and organizational initiatives while driving accountability and measurable outcomes. Develops integrated program plans, dashboards, mitigation strategies, and status reports, serving as an escalation point for issues and supporting strategic decision-making.

Owns the technical health, enhancement, and production support of Amazon Connect contact-center capabilities and an intelligent virtual assistant. Designs contact flows, routing, integrations, and conversational experiences; develops serverless AWS integrations; troubleshoots incidents; improves observability, security, release practices, and documentation; and partners with business, operations, product, security, and vendor teams to deliver reliable customer-facing services.

Provides administrative support to multiple managers, including calendar and meeting coordination, travel arrangements, expense reporting, presentation preparation, recordkeeping, correspondence, phone and visitor reception, budget reporting, office supply procurement, and special projects. The role requires strong organization, communication, confidentiality, attention to detail, judgment, and proficiency with Microsoft Office. It is fully onsite five days per week in the Denver Tech Center.

Plans and executes internal audits across organizational risk areas, including fraud risk. Manages audit lifecycle activities from planning through remediation follow-up, advises stakeholders on internal controls and risk mitigation, supports enterprise risk assessments, develops audit plans, coordinates with assurance functions and external auditors, and contributes to data analytics, quality improvement, and audit reporting.

Serves as the primary compensation advisor to business leaders and HR partners. Designs and administers compensation programs, salary structures, incentives, merit planning, and pay adjustments. Analyzes workforce data, market trends, pay equity, and retention risks; develops financial models and cost analyses; evaluates jobs and salary ranges; supports compliance, reporting, workforce planning, and compensation process improvements.

Own product vision, strategy, roadmap, backlog, prioritization, metrics, and go-to-market planning. Collaborate with engineering, design, marketing, sales, and customer success teams to deliver customer-focused solutions. Conduct market and user research, analyze product performance, lead Agile delivery and releases, manage risks, and influence cross-functional stakeholders without direct authority.

Handles inbound and outbound customer communications to secure the return of rental equipment, resolve inquiries and complaints, document interactions, update customer files, and escalate unresolved issues. The role also supports client retention, converts eligible clients to private pay customers, identifies process improvements, and meets productivity and quality goals.

Provides customer and technical support through phone, email, help desk tickets, reports, and device maintenance signals. Resolves basic technology issues, guides customers through troubleshooting, documents calls and service requests, routes complex issues, and maintains service-level and quality standards. Works collaboratively with experienced team members while learning company processes, device functionality, and support procedures.

Builds and grows referral relationships with case managers, program managers, agencies, clients, and accounts. Supports territory growth through phone and email outreach, confirms client information, documents interactions in CRM, responds to inquiries, resolves issues, and escalates complaints. Maintains sensitive information, achieves productivity and quality goals, and supports sales projects. Occasional business travel may be required.

Leads enterprise integration strategy and delivery, managing teams, roadmaps, budgets, risks, vendors, and cross-functional stakeholders. Oversees integration tools and technologies, mentors leaders, defines performance metrics, and drives change management and continuous improvement. Requires extensive software integration experience, leadership capability, healthcare knowledge, and familiarity with APIs, ETL, messaging queues, middleware, and Agile project management.

Defines enterprise AWS cloud architecture and standards; designs secure, scalable, compliant multi-account platforms and landing zones. Builds production Infrastructure as Code using Pulumi and AWS CDK, prototypes infrastructure, reviews engineering delivery, and creates handoff documentation. Provides technical leadership, mentors architects, supports cloud strategy, evaluates AWS services, and embeds cost optimization, governance, security, and compliance practices into platform design.

Supports the Legal Department by drafting, reviewing, revising, and coordinating commercial contracts and related legal documents. Performs first-level contract review, identifies non-standard provisions, researches contractual and regulatory issues, prepares redlines and summaries, and coordinates with attorneys and business stakeholders. Maintains contract records, workflows, renewals, templates, and clause libraries in contract management systems while responding to internal process questions and supporting efficiency initiatives.

Develop and maintain automated test frameworks and scripts, execute manual and automated test cases, identify and track defects, perform regression testing, collaborate with developers and cross-functional teams, and support CI/CD and testing processes across platforms (including mobile, API, and database).