Jobs at Lyra Health

Leads enterprise-wide transformation strategy and execution, improving operating cadence, efficiency, and AI-enabled workflows. Establishes transformation KPIs, tracks ROI with Finance, identifies operational blockers and investments, and manages cross-functional strategic operators and technical partners. Drives organizational redesign, change management, operational excellence, and AI fluency across the company.

Own relationships with mid-market employer customers, manage renewals and expansion opportunities, support utilization through data-led business reviews, monitor account health, and drive product adoption. Collaborate with account executives, product, clinical, data science, legal, and marketing teams while using AI tools to improve workflows. The role requires strong communication, commercial judgment, project management, and willingness to travel 10%.

Leads global people analytics and workforce intelligence strategy, building AI-driven tools, predictive models, dashboards, and decision-support applications. Partners with IT, data, and security teams on governance, privacy, and ethical AI. Advises executives, democratizes workforce insights, measures people-program ROI, and anticipates talent trends through benchmarking and workforce modeling.

Own a portfolio of health plan and co-selling partnerships, serving as the strategic and commercial leader responsible for growth, revenue, deal strategy, and joint go-to-market execution. Lead complex sales motions, executive business reviews, partner roadmaps, cross-functional initiatives, integrations, launches, and pricing programs. Analyze channel metrics and CRM data to identify opportunities, improve sales performance, and remove operational barriers. The role requires deep health plan expertise, quota ownership, enterprise B2B sales experience, and 50% travel.

The job description provides no specific responsibilities or qualifications beyond the Lead Compensation Analyst title. The role is presumed to support compensation and benefits activities within Human Resources, such as analyzing pay structures, conducting market comparisons, and supporting compensation programs.

Build scalable engagement marketing operating models, playbooks, automated communications, asset libraries, and measurement systems that increase member registration and utilization across Lyra Health’s customer base. Partner cross-functionally with marketing, customer success, operations, creative, and analytics teams to standardize programs, improve performance, and support efficient delivery across many customer accounts.

Lead proposal content strategy across RFPs, finalist presentations, and deal closing. Develop buyer-focused narratives, manage Responsive’s proposal knowledge base and content governance, and apply generative and agentic AI to improve drafting, personalization, retrieval, and quality. Partner with Product Marketing, Sales, Customer Success, and proposal teams to translate complex product capabilities and clinical outcomes into reusable, persuasive messaging and identify content gaps that strengthen positioning.

Own commercial relationships with existing B2B healthcare customers, driving renewals, upsells, cross-sells, pricing discussions, and contract negotiations. Partner with Customer Success Managers to develop account strategies, analyze usage and adoption data, forecast revenue in CRM systems, and coordinate with Product, Marketing, and Support to deliver customer value and expansion.

Supports enterprise sales by conducting technical discovery, designing tailored behavioral health solutions, delivering product demonstrations, contributing to RFPs, and aligning technical value propositions with client objectives. The role supports implementation handoffs, gathers market feedback for Product and Engineering, develops sales enablement content, and collaborates with sales, operations, partners, and customer success teams. Travel of 15%–30% is required.

Owns planning, execution, and delivery of complex cross-functional technical initiatives. Partners with engineering leadership and business stakeholders to align strategic and functional needs, improve communication, establish scalable processes, resolve issues, and drive continuous improvement. Requires strong technical fluency, agile project management expertise, organizational skills, analytics experience, and proficiency with ticketing systems.

Leads enterprise technology projects supporting revenue and accounting operations. Responsibilities include gathering requirements, translating them into functional specifications, managing Salesforce configuration and integrations, overseeing project plans and risks, improving business processes, and supporting end users. The role partners across Sales, Finance, Legal, Operations, Product, Data, and Engineering, with a focus on billing, revenue cycle, claims, and Salesforce-based applications.

Lead Lyra Health’s global accounting organization across accounting operations, consolidated reporting, treasury, and financial controls. Build scalable processes, systems, talent, and public-company-ready infrastructure, including SOX compliance and SEC-quality reporting. Drive accounting transformation through standardization, automation, AI, and continuous improvement while strengthening cash management and financial reporting. Partner with senior leadership, develop accounting talent, and ensure compliance with U.S. GAAP and evolving accounting standards.

Leads global accounting transformation initiatives to improve operating-model maturity, process standardization, automation, technology enablement, controls, and public-company readiness. Responsibilities include assessing current-state capabilities, redesigning accounting processes, managing project plans, implementing finance technology solutions, preparing for SEC-compliant reporting, and leading organizational change across functions and geographies.

Leads Lyra Health’s AI/ML engineering roadmap, scales and mentors machine learning teams, and drives production-grade systems for clinical applications. Responsibilities include people leadership, quarterly planning, technical architecture, design reviews, model governance, ML SDLC oversight, and deployment of reliable microservices on Kubernetes. The role partners with product, data science, and clinical stakeholders while ensuring safety, operational excellence, cloud scalability, and compliance for sensitive healthcare data.

Drive go-to-market planning and operations initiatives that support profitable growth. Responsibilities include territory planning, account assignments, pipeline and forecast analysis, customer segmentation, quota and booking analysis, dashboard development, business case creation, operating goal setting, and cross-functional program management. The role partners with sales, marketing, customer success, product, finance, analytics, and clinical operations to optimize GTM efficiency, revenue growth, investments, and scalable operating processes.

Leads engagement strategy and a team of seven marketing professionals delivering data-driven member communication programs. Owns annual planning, budgets, operational governance, AI integration, scalable marketing playbooks, performance analysis, and targeted account interventions. Partners with Customer Success, Operations, Product, Brand Marketing, Analytics, and Finance to improve utilization, customer outcomes, retention, and operational efficiency across complex employer accounts.

Develop and optimize global Employer Solutions pricing strategy to drive revenue, retention, and profitability. Analyze market and customer data, build financial models, translate pricing into sellable structures, and guide deal strategy. Partner cross-functionally with Finance, Product, Sales, Customer Success, Clinical Operations, and Product Marketing on quoting tools, deal desk parameters, enablement, and operational scalability.

The Corporate Strategy Manager builds financial models, forecasts, and unit economics analyses; tracks competitors, market trends, and regulatory changes; evaluates M&A and build-versus-buy-versus-partner opportunities; supports annual planning; and develops executive-ready PowerPoint presentations. The role partners across business units to turn quantitative and market insights into strategic recommendations for growth, investment, product, and market-entry decisions.

Build and maintain scalable ML and generative AI platforms and backend infrastructure; deploy and manage production applications; create services exposing ML/AI products; implement RAG solutions and vector databases; integrate LLM orchestration and foundation model APIs; collaborate cross-functionally and mentor teammates.

Lead design, training, fine-tuning, and deployment of ML and generative models (LLMs, diffusion). Build scalable MLOps pipelines, vectorization and data ingestion, integrate models into microservices for low-latency inference, implement evaluation/alignment/bias-mitigation, optimize models (quantization, distillation), and mentor engineers while influencing the AI product roadmap.